Ten 2 Ten Stereo — Attraction in Azusa

Took my naked AF '98 Buick Regal that I received as a gift that I fixed from its non op state and went here after a car wash and paid about $550 for a brand new 2015 Sony touch screen HD DVD compatible stereo with Bluetooth and a mic included that they had just received. Rami wasnt even sure how much they were going for he had to double check online and called me behimd the desk and gave me one of the lower prices listed and 7 high quality black limo tints. Not only that this shop is the only shop that took the extra time to actually do everything right but my back right window wouldn't go down and they we're the only ones willing to tint that specific window. For my budget at the time rami was also willing to lease to own brand new kicker speakers/sub/amp, grant it my credit didnt approve due to the short time i opened my account. Not only did the car look clean, but he gave me a 60% off labor charge and I have electrical problems that Rami said to came back in a couple of days and he would look into it at no charge. Grant it I couldnt go back because of work but I know you guys keep up with your reviews and will read this one so if that offer is still good I'm definitely coming back for my sound set and that electrical hook up. Definitely have already recommended this place to dozens of others and will be my go to spot. Life long loyal...

The manager, Mike, misled to believe that he would install power windows (retail: $500) for $100. This was in addition to installing an alarm that my friend had won in a raffle, which I paid $50 for installation. He had me prepay to "secure" the order, and when I picked up my car, no power windows. Instead, they gave me power locks. When I came in the next day to talk to Mike, he had the audacity to tell me that I misheard him and that he would never offer me a $500 job for $150. [Which is crazy, because he was the one who told me it would cost $500 at the dealership, but because I was installing a raffle prize, he'd "hook me up."] On the day I came in to talk to him about it, he told me that it would cost $500 to put in power locks, and that is probably what I heard. But I went to a dealership, and it would only cost $150 to install. When I told him that, he said "oh well, um..." And instead of correcting his mistake, he continued to tell me that I misunderstood him. Personally, I believe he did it to make his money back on the alarm, and because I'm a girl, probably thought I wouldn't care or notice or do anything about it.

I walked in excited about an alarm and power windows. I walked out feeling mislead, swindled, and robbed.

Make sure you record ANY conversation...

I purchased a 2003 Expedition from Whipple Superchargers that was on the cover of two magazines, and shown at SEMA. The SUV had the stock head unit with two 1000 watt amps; one for a subwoofer and one for the speakers.The subwoofer was not included when I got the vehicle. I stopped at Ten to Ten to get an estimate for a subwoofer and new head unit. The owner quoted me a very good price on high end equipment. I couldn’t afford to do the deal at that time, but planned to come back at a later date. Before I left, the owner asked me if I wanted to hook up the stock subwoofer if it was still intact. The installer quickly removed the rear panel, hooked up the stock subwoofer, and replaced the panel. He then tested the sound and declared the completion of his task. When I asked how much I owed for the work, the owner said, “nothing” and he told me to come back when I was ready to replace the stock unit. Ten to Ten made my day, earned my respect, and gained a customer for life. I wouldn’t go anywhere else for my auto customizing needs from that day forward. If you want fair prices, great products, and excellent service go...