Michael Kors Outlet — Attraction in Barstow

Wow this was not a good experience. Manger at store #129 did not want to honor the promotion that they had advertised both in store and online. I specifically came to purchase. When speaking to supervisor and showing her the picture on line and the pictures in her store she became loud and disrespectful towards me, so that other customers would hear her as well as her employees. store Manger at Michael kors outlet Barstow made a point for everyone to notice me. I have never been treated with so much disrespect. I just wanted to make her point to be little me instead of having a pleasant time I had an anxiety attact.I was not able to drive home I asked to call her supervisor she stayed she was not able to contact her.She stated supervisor said that she didn't work on Sundays. I called corporate and no one was available. I will contact better Business bureau as well as Michael kors corporate office in order for this never happen to anyone else. Being a Supervisor or a manger Does not give you permission to be rude to your customers or your employees @Michaelkors it's time to provide your Employees with customer service training . #betterBusines...

We are from Laguna Beach, California. After several visits to this store, and awful experiences, I really need to share it. Unfortunately, I can’t recommend this store. I can’t say that I’ve ever had a good experience here. With each visit we planned to spend quite a large amount of money, although we left within minutes. You will not receive a welcome or even a hello when entering, and the employees will usually be in a corner gossiping. I spoke with the manager today, and she was extremely unprofessional and rude. Apparently, my mask was not on correctly, and she said she didn’t want to wear a mask, and would take her mask off and breath all over me! What, seriously? Lol! We were in and out of other stores, and were warmly welcomed and had a great experience. Also, upon walking out of the store, she made condescending and rude remarks, and then yelled to me, have a...

Store associates were really nice until I went up to register to return an item. It was one day over 30 days on receipt. They stated kinda of rudely, I could not return item nor exchange it for anything in the store. There was absolutely nothing they could do for me according to the “manager” who called over another associate to ask for assistance. I would think the “manager” would know the answers to my questions instead of asking another associate. No matter what kind of business, small or big, I believe polite customer service should always...