Classic Jewelers — Attraction in Beckley

I've had sizing jobs done there without any major issue, but most recently had a very dear ring to me, which was my grandmothers, an estate piece worked on -- not happy with the results. It is a ruby and diamond ring, which was in perfect condition except one of the accent diamonds was missing which was to be its only repair. Apparently in haste and probably carelessness, whatever heat was applied to replace this diamond left scorch marks which will not come off of the rubies. I have examined and do not know what to do about these scorch marks. Very disappointed, if you have priceless pieces I would find a higher end jewler. I guess when I can afford to I'll take it to Calvin Broyles and see what can be done. So sick over the lack of care! I understand the owner had had health issues, but if you know you're going to damage someone's...

So grateful for this business! My chain on my necklace broke and all jewelry stores were telling me it would be over 2 weeks and I was hoping to find something quicker to have it fixed before I left for vacation. I brought my necklace to him Monday and he said he would try to have it done by Friday for me. I received a call from him Tuesday! The very next day he had it fixed. It looks great! He was so kind and quick i definitely...

I have waited for 2 weeks for my ring to be sized he called me last week said it'd be ready Friday but never called me. I've tried to call there this morning no answer. I want my ring and I want it to fit it was my anniversary gift. He put a rush order on it if this there rushing id hate to see there regular service time. I'm disappointed to say the least. At least call me tell me...