Frizzell Furniture Gallery Bemidji — Attraction in Bemidji

Excellent service is of paramount importance to me. And I'm the kind of guy who talks. There's a couple furniture stores in Bemidji I could not say nice things about.

Last night I fell asleep in my Flexsteel power recliner, and when I awoke, my recliner buttons didn't work. Eeek, I was stuck on my back like a turtle, and found it quite difficult to get out of. I called Walker and talked to Dawn who had just gotten back from Jury Duty. She got right on my problem, called Bemidji and in 20 minutes a competent fixer was here thinking I had a loose wire. But it wasn't. Bill called the store a chair like this one was on the floor. Bill left went back to the store, and grabbed the motor and switch and was back in little over an hour. It was the switch, but because he had the motor, he put in the motor too. Beyond the call of duty. And boom, three hours later I was back in my chair happy as a lark while learning that I'm quite dependent on my recliner. I'm a pretty happy guy,

I cannot say enough about how quick, efficient, knowledgable, and friendly, were Dawn and Bill from Frizzell. I dreaded having to deal with this as I've had some bad experiences, even lost big money with another store in town.. I woke with a lot of stress, and early afternoon, I'm all relaxed and calm. You know what I mean. My thanks to Dawn and Bill and Frizzell. Real pros who provide excellent service. As they say up on the...

The sales women Jeane is the nicest lady! She took the care and time to make sure we got into the mattress we needed to suit not only my husband needs, but also my bad sciatic pain. They had a great selection of mattress to choose from and she spent the time to ask what we liked and didn’t like about each one she recommended to us and got us into the best fit for US not what she wanted to SELL us which made us feel like we were being heard and getting the correct product. This store was absolutely amazing and we will sure be back for whatever furniture we need for our home again. Delivery was also fast and quick and the guys were very friendly! Overall we were very happy with Frizzell and we will recommend to anyone in...

Bad customer service and experience. We ordered a bed on a Thursday. It wasn’t told to us that they only order once a week (Monday) so we had to wait longer for our bed. A week is what was expected however , after a week went by, we called them to check the status and they were notified that it was out of stock where THEY order from but they didn’t relay that Information to us, which caused an additional two week wait. After two weeks, we called again, and they gave us another lame excuse. We ended up canceling our order , and got our Nectar bed from the Nectar website and had it within 3 days. Do not recommend buying from them if they do not have...