Oaks Jewelers — Attraction in Berkeley

Oaks Jewelers is a godsend. Here is my story. Covid 19 hit in March, 2020. The next month I discovered that my Timex watch, actually the nicest watch I have ever owned, needed a new battery--it still ran, but the Indiglo light had become very faint, indicating to me a low battery. Local jewelers were closed due to lock down, so I was forced to locate a business online. I found one (not Timex) out of state and sent the watch to them. After numerous difficulties dealing with this business I finally got my watch back from them after several weeks. The Indiglo light was even worse than it was when I sent the watch to them. It barely functioned. But I assumed the light itself was worn out. Six months later, in September, my watch quit working completely. This time I took it to Oaks. The woman associate installed a new battery in my watch in a few minutes while I waited. The charge was $10, much less that what the out of state business had charged me for their poor service and inferior battery. When I got home, I discovered the Indiglo light was once again functioning at its original beautiful blue brightness level! My watch is now restored to like new condition. I am very happy with the service I received at Oaks Jewelers and recommend them...

Went here to get a customized setting for my own diamond and I could not have been happier. Melissa helped me with the process with her knowledge, patience, and dedication. Melissa took notes of every little details I want about my ring, asked me to email her all of the many reference photos for the design I want. Never once that I felt dismissed during the process of meticulously describing how I want my ring to be. The ring came out looking amazing with all the details merrily married together. I kept comparing my ring with the reference photos I provided and they nailed every little detail! Not to mention the service was fast only took 2.5 weeks for the ring to be made. We had some hiccups along the way, even though it was not due to their service, but without hesitation, Melissa was willing to go extra steps to ensure my problem was taken care of. Oaks Jewelers works hard and really lives up to their high Google rating reputation. I am so happy I found and trusted Oaks Jewlerers with my ring. Thank you Melissa and Oaks Jewelers for your kindness, patience, and expertise. I was pleasantly surprised by the level of professionalism and the top notch customer care I received here. If you are looking for a jeweler to trust, this...

All of the reviews I read before coming here are absolutely true, Oaks Jewelers is the best of the best. I bought my now wife's engagement ring here, and Coleen was super friendly and nice and took the time to show me what all of the color, size, and grade meant on the diamonds. I was very happy working with them and how everything turned out. My wife wanted a slight adjustment to her band after I proposed and Oaks was nice enough to do it for free. They are very dedicated to making sure their customers are 100% satisfied with their purchase even months after they bought it. We also bought both of our wedding bands here, and Melissa was very kind and patient with us to find exactly what we were looking for. She even ordered other options so we could try all of the ones we liked. All of the staff at Oaks Jewelers are super nice and I highly recommend filling your...