Snap Fitness Bexley 24-7 — Attraction in Bexley

Matthew Lennon, Snap Fitness District Manager, insists on charging me for the month of August when I cancelled in July. This is in the contract, but I was unaware. I had been a member for over 18 months and had another 2 family members on my account for 12 months. I paid two yearly 20.00 equipment charges only to see one piece of equipment added while other pieces were removed. The facility is dirty and the staff turnover is very high. There are rarely any clean towels or equipment wipes. The place is just a terrible operation and not at all worth the 50.00 a month. There are numerous other facilities in the Columbus area that provide a much better experience for that price or lower. My advice is to avoid this facility and take your business to a...

I was a member with Snap for 6 months. This month my personal trainer abruptly left. I phoned to let them know that I did not want another trainer since this was my last month, and wanted to know if I could get my $320.00 back. Brock, the manager, refused to give my money back for the personal training sessions, even though I did not have them because my trainer had left. I have now cancelled my membership with Snap, and the manager gave me a credit for this month's membership, even though they have a policy where one has to give them a month's notice, once I had explained the situation to her. Be very careful with Prescribe Fit; they will try and fleece you. They do not care about their customers--only how much money they can...

I’m sad to be leaving Snap Fitness, but due to personal reasons, I have to move on. I’ve truly enjoyed my time here, especially working with my personal trainer, CJ. He’s an incredible trainer who takes the time to explain every piece of equipment what it is, what it does, and how to use it properly. His support and guidance made every workout enjoyable and motivating.

If I ever decide to return to the gym, there’s no doubt it will be at Snap Fitness and CJ will definitely be my trainer again!

Thank you to everyone at Snap Fitness, and a special thanks to CJ. Wishing you all the best, and congratulations to you and your...