Checked in and was told it was a two hour wait but it was ok if we left and came back in an hour and a half. We came back after one hour. We sat down since we had already checked in and a different person asked if we had checked in. We said we had and my husband said we had an appointment at 3:30(the time we were told to come back) and the lady got angry at him for using the wrong word(they don't do appointments) and then looked up his name. She said we had not checked in, accusing us of lying about it, and we were about to leave when the lady who did check us in showed us his name on the computer.
We should have left there but as we had already waited an hour we decided to go through with it. I watched the same woman(white, straight dark hair in a camo baseball hat) be rude to more customers while we waited while hoping we got one of the other people for the haircut.
Time comes and we end up with the mean lady. She asked us what he wanted and we said hair cut and beard trim. She asked what style and I told her we have been styling it with pomade and going for a 50s Elvis-ish look so we didn't want it to be too short.
What did he end up with? A hideous, short, caesar cut and seemingly nothing done to the beard. Now he has weird ugly bangs when prior to the haircut he was parting it and combing it to the side. He looks like a redneck or someone who hasn't updated their style since the 90s now and its so short the pomade can't hold the part in place.
Their website claims the stylists know different styles but clearly this is a place only for people who do not care about their appearance as the stylists are just going to do the one style they...
Read moreI have had very good experiences with Sportclips. I will continue to use them... just not that this location. I asked for a haircut and a shampoo. The stylist proceeded to tell me that she would cut part of my hair, wash, and then cut again. It confused me at first because the main reason for a shampoo is to get the hair out. I then told her I didn't want a wash. She was fine with it at first (it puzzled me because she was turning down my business). I then questioned her thinking. I wanted to understand her thought process. She then explained that she would cut, wash, cut again, and then RINSE. She left out the last part which made sense. She said something about making the cut look good. I got the wash done. It took longer but I am not in a rush this morning. It was a very confusing process which took longer than needed. I've never had this happen to me in all my years of haircuts. Also, another stylist had the TV on some Nature channel. I really wanted to watch ESPN but I didn't want to make a big deal about it. The sports experience is key. I will continue with Sportclips... just at...
Read morewaste of time unless you have a set appointment
They have a waitlist but it’s clear that they don’t follow the wait list and instead take walk ins pushing back the waitlist.
My boyfriend tried to come here and it said there were four people ahead of him on the waitlist and he had an approximate 90minute wait, THREE HOURS LATER, we call and are told he will be seen in 45 minutes. We show up 40 minutes after being told that, and he is told he won’t be seen for another hour because there are still two people ahead of him. So we waited for FOUR HOURS, and are told that he would have to wait for a minimum of another hour. FIVE HOURS WHEN ONLINE SAID 90 MINUTES? We are both patient people but that’s just pathetic and unacceptable. Respect your customers and their time.
You should be adding walk ins to the waitlist. Not pushing back the people on the waitlist for...
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