Hello my name is Colleen, I'm a new patient at the Bay State physical therapy, located inside the Whittier Street health center, I just needed to share my experience from the first time I walked in the door of this facility, on Monday December 4th, 2023, I was immediately received with such compassion and care from the employees, and my physical therapist Colby "one word" says it all, she's Awesome šš¾, I am getting so much relief in my body each time I come there, I noticed not only the employees are pleasant, but all the patients are as well, it's like we're a family, and we most definitely all understand what one another is going through medically, we fellowship, talk and laugh together, make jokes, and it's so great, cuz when you're going through pain/discomfort, and I've been going through pain for a long time, it's such a uplift to your spirits, and washes away any depression or hopelessness that you may be enduring, I could go on and on, but I just want to say I am so!! so!! happy to be apart of Baystate Physical Therapy, I honestly never experienced this at any other physical therapy facility, I mean it from the bottom of my heart it's not just words, a "Big" thank you to you...
Ā Ā Ā Read moreI had an incredible experience with the team at Bay State! They are kind, patient and knowledgable and treated me with grace and care when I was unsure if I was ever going to heal.
Colby saw me through hardly being able to walk to getting me strong enough to run and coach! I will be forever grateful. She always made time for me (even on the day I was proposing to my fiancƩ), took my concerns seriously and outlined an achievable plan to help me recover. On top of that she is just a really nice person and very easy to talk to. I cannot recommend her enough!
I am also grateful for Wanda at the front desk. She is extremely welcoming, personable, and has an excellent sense of humor. I will miss our conversations. I cannot think of a better person to man the front desk and welcome new and returning patients each day during this challenging time in their lives.
Bay state PT takes care of you like you are their family. Thank you a...
Ā Ā Ā Read moreI had such a great experience at this location of Bay State PT. I came in with an ongoing knee issue. I had spoken with doctors and other PTs, but I still didnāt really understand what the injury was and what it would take to fix it. This changed when I got to Bay State. Salena explained to me in terms that I could understand what my injury was and how Iād be able to fix it, and then we met twice per week to work towards the fix. I just finished my last session, and the outcome is that my knee is in great shape, and I can start playing the sports and activities that I love.
In addition to going to Bay State to fix my injury, I also just loved going for the personal interactions. Wanda, who runs the front, is such a delight. Salena is so friendly, and I always enjoyed talking, and the other PTs are also wonderful. Itās a great place, which only made the experience that much better. I canāt recommend this PT...
Ā Ā Ā Read more