Computer Consulting Networks — Attraction in Bourne

DO NOT GET YOUR COMPUTER FIXED HERE. I tried to go to CCN to support local business and get a more personalized experience but was extremely disappointed in the quality and customer service here. The problem, which I did not know at the time of bringing my computer in, was my computer screen broke, the optics in the screen were fried so it appeared that my computer would not turn on. After taking it to CCN they suggested I buy a new charger, which I did, although that did not fix anything. Upon looking at it again they determined, correctly, that I needed a new screen. As I needed my computer back for work ASAP I agreed for them to fix my screen for roughly $500. They fixed my computer and it worked correctly, for ONE MONTH. I was living in Boston when it broke a second time and took it to another shop to get it fixed again ASAP, this shop which is an Apple affiliate informed me that CCN installed a 3rd party knockoff Apple screen on my computer. This was extremely frustrating because I paid for the cost of a new Authentic Apple screen but got a knockoff screen that did not work. CCN did not inform me that I was paying for the cost of a brand new Apple screen but getting a knockoff screen (which ended up breaking in a month). I called to get a refund but since I went to another computer company CCN would not refund me. Why would I return to the same computer shop that could not properly fix my computer after the first two times I brought it into them? After returning to CCN in person for a final attempt at a refund I returned the third party screen they sold me for roughly $500 and they said they would try to contact the seller to get a refund. CRICKETS...It has been 8 months and I havent heard anything. They just want your money, they don't care about service or you. It is unfortunate to see such shady practices from a small business in a nice town. The computer department of CCN is very unprofessional and is not forthcoming about how they conduct operations. I am typing this review on my same computer that I tried to get fixed at CCN which I then had to bring to real computer professionals and it has worked fine since. For the reasons stated above, I would not get my computer fixed here or engage in any business...

Any time in the last few years I have had an issue with a machine, I have called upon CCN and its owner and received comprehensive and knowledgeable, quality services.

Recently I had multiple device issues which necessitated a reliable and efficient service. My brand new laptop began having an issue I was unable to troubleshoot. After spending hours and multiple days on and off the phone with the manufacturer, I decided to enlist the help of the guys at CCN to double check my issues. Upon discovering that there was an issue with my motherboard, I was happy when employees mentioned that perhaps I may have a warranty available to cover this issue on a very new machine. Still, they were able to recover all of my extremely important documents before I sent the machine away to be fixed.

In addition to this, I had been sitting on an old hard drive that I have been informed previously- may or may not have been able to recover from due to the damage. Unfortunately, I had known for years it needed to be sent away to a sterile facility to access extraction. I personally was met with great news, but more importantly, beyond exceptionally affordable pricing for such a service...

Purchased a computer from Tom it was a peice of junk..not once was i told that there was a no return policy..Since i had previously purchased and returned other items and there was no signs stating otherwise i assumed it could be returned. The very first time i used the computer it wouldnt load a youtube video so i called and spoke with Tim he was upset because he said he already paid the customer who was the actual owner not these guys this too i wasnt aware of..not even 1 week later i returned the computer after fighting Cape traffic i maxe it as they were closing Tim tells me the problem is the other owner Tim has my money since ig was a debit card purchase i assumed it would be refunded to my account come to find out they dont have the money to pay me back now they lie and say it was posted all along. Theyre liars and scammers im still fighting to get my money back even though they have the computer...yeh they offered me 1/2 the money now and 1/2 later if they can stick someone else with the piece of junk they sold me at a ridicoulos price...Stay away is...