This theater has some very shady business practices. One of the theaters has a busted speaker and it makes the movie sound as if it's being mumbled through a tin can. There is no warning beforehand, no sign posted, nothing.
My family and I tried to see the new superman today and within ten minutes we realized we wouldn't be able to watch it at this theater because the sound system was so bad you couldn't even tell what the characters were saying at one point.
I went to talk to the manager about it to ask what was going on and he made it clear he was aware of the speaker being broken. When I asked why people buying tickets were not warned beforehand (and why there was no sign posted) he made an excuse about how any warning would supposedly be "too confusing" to people, which makes zero sense.
Obviously they're hoping that people will just deal with it, suffer through the bad sound quality, and not call them on it. They're not warning people because they don't want their profits cut into and would rather steal from people who paid nearly $200.00 for a good movie-going experience than do the morally correct thing.
Anytime I mentioned that it was only fair to warn people, I was met with attitude and indifference as if I was annoying them by stating the obvious that it's only fair to give people what they paid for or otherwise warn them if it's not a matter that can be easily remedied (like a blown speaker).
The teenage girl I talked to the second time around refused to give us our money back and only gave us free movie passes which doesn't do us any good when their sound system is shot in one of the only two screens they have! So if we try to go back to see Superman again and it's still playing in the busted speaker theatre, then that doesn't do us any good, now does it?
Not okay guys, not okay at all. This whole thing was extremely shady on your end. At least have the decency to admit what you did wasn't okay when called on it and give people their...
Read moreI've been going to Delta for twenty years. It hasn't changed much and always has a nice small town feeling. Although they have since upgraded to all digital projectors and a more modern sound. Theater 2 has some terrible calibration. The image is only good when the image is static and not moving. Once there is movement its blurry and practically unwatchable. The trailers before the films are very loud. But in the actaul movie the speaking parts are extremely quite and have a very low quality. A $50 soundbar has better quality. The side speakers are very loud and the surround sound is on point. The image is dim as well. They need to do a full recalibration. Other than the actaul movie quality this theater is a very nice place to go. I always go there before other larger more...
Read moreSmall theatre with great old time movie theatre outside picture perfect aesthetic, feels like home, great friendly (customer) service, always clean, bargain prices... a steal compared to AMC and other major theatres, great downtown location in the midst of awesome mom & pop local small businesses... you can literally just park early in the day and spend all day downtown and cap the evening off with dinner and a movie and everything is walking distance from each other. When I just want to spend a nice local quiet day with the family, I either walk downtown from where I live or I drive the 2-3 minute drive park at the public parking garage at the city community center, walk to the theatre and spend quality time...
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