Orchard at Brookhaven — Attraction in Brookhaven

I cannot say enough positive things about the Orchard at Brookhaven, its management, staff, or ownership. My father was one of the first residents when the Orchard at Brookhaven opened, and it has been a pleasure since before he even moved in. The Orchard at Brookhaven is the perfect balance of plentiful amenities, high-quality care, attentive staff with manageable workloads, and location: close to Buckhead and other parts of town but removed from the traffic chaos of other in-town options.

The Orchard at Brookhaven is the fourth assisted living facility for my father in the last three years, and there is simply no comparison – they are head and shoulders above any other location in the Atlanta area in every aspect: quality of care, amenities, staff capabilities, etc. It gives us great comfort that the Orchard at Brookhaven’s ownership is also fully-invested in the health and happiness of its residents – we are often greeted by him on arrival. We are also always welcomed by management and staff and made to feel like a larger family, which has been invaluable during this highly emotional process.

We decided on the Orchard after a comprehensive review of all facilities in the area, with the assistance of an independent advisor we hired to help our family with the transition, and for that reason I feel like I can speak knowledgeably about other options in Atlanta. While some facilities look amazing, they are actually terrible in terms of the care provided. Others provide acceptable levels of care but are either located inconveniently or the facility itself is rundown and dilapidated. None of the facilities we experienced previously were effectively managed and constantly treated my father and our family as mere inconveniences to their operations.

I have not had a single second thought about my father’s living situation since the day he moved into the Orchard at Brookhaven. It brings tears to my eyes to put into words the peace of mind they have provided for our family and the happiness they have brought to my father at this stage...

The upper management of this facility is highly inconsiderate of the residential community it neighbors. If you are visiting this facility please do not park in the neighborhood. The developer who built this facility had several years experience running an almost identical facility in Tucker. With the knowledge from that operation they built this facility knowing they did not have enough parking for normal operations with the intention of dumping the DAILY overflow into the neighborhood streets without any consideration as to how that would affect the existing residents of the neighborhood.

Also... Please note. This facility and its main entrance are on Buford Hwy. The 1634 Afton address is that of a house which was at the end of the street (demolished to build The Orchard). There is NO entrance at that address but that's where your GPS will take you. They CHOSE to use that address so that their marketing would not show a Buford Hwy address. This vanity address comes at the expense of the neighborhood and the residents of The Orchard. Their deliveries, mail, Ubers, AMBULANCES & FIRETRUCKS (yes seriously, multiple times per week) get lost and drive up and down Afton Ln. looking for The Orchard. The fire trucks aren't even able to turn around at the end of Afton. They have to back out!

Solely based on our experience with the owners of this facility and how they treat their neighbors and the fact that they would rather Ambulances get lost looking for the place than have a Buford Hwy address. I would NEVER put anyone I cared about in...

No question in my mind that Orchard at Brookhaven is the best run assisted senior living residence in Atlanta, if not all of Georgia. (maybe beyond?) Privately owned vs part of local or nationwide chain, therefore the attention to all matters is immediate. During my father’s time in Atlanta, he lived in three different facilities. Our experience btw the three put Orchard multiple rings up the ladder above the others, in regard to mgmt, caregiving, attention to concerns, cleanliness, activities and food service quality. You may find it more expensive than many of the chains who might offer significant discounts, but as the old adage goes, you pay for quality. The property is brand new. A four-star hotel level atmosphere and experience.

All this said, the biggest challenge with senior care will always be the facility’s ability to employ and hold onto quality caregivers. Orchard appears to have chosen and treated their caregivers well, with staff and team members who have remained with the owner for years, following him from his...