Bath & Body Works — Attraction in Burlington

If it were up to me, I wouldn’t even give this store one star. I had a horrible experience shopping here with my five-year-old and one-year-old. I came in looking for a new fragrance, smelling different options to decide which I liked. An employee with medium-length dark hair approached me and asked if I needed help. I politely told her I didn’t, and I continued shopping.

As I moved to the plug-in fragrance section, I noticed she was pretending to fix items right next to me, clearly following me. Then she called another worker over and told her to “watch me” because she thought I was stealing. I was the only person of color in the store at the time.

I felt humiliated and offended. I approached the second worker to let her know how disrespectful that was, and she even apologized, saying she didn’t know why her coworker asked her to do that. I also reported it to the cashier before leaving.

I wasn’t doing anything wrong—just shopping, like anyone else. To be treated this way, especially in front of my children, was deeply upsetting. It felt like I was targeted because of the color of my skin. I’ve never experienced something like this before, and it was...

I was shopping at this location today 7/21/24. A woman employee with short dark curly hair and glasses kept following around me and my daughter. When we first came in she asked if we needed help and I politely said no thank you. She followed us around the store. I was about to buy a few things and she came up to us again asking if we needed help. She rudely said something about us smelling everything, as if she had a problem. Then stormed off. Really weird behavior. I put all of my items back and left, I didn’t even feel like shopping there anymore. My daughter was so excited to buy perfumes. She...

Went into the store to shop for some new lotions and pillow mists, but as I was trying to find a store attendant. They all but seemed to ignore me and one of the sales girls was blatantly chatting with her friend. When she finally noticed I was waiting patiently, she walked away and proceeded to chat with a coworker. I would have understood if the store was busy, but it was almost empty when I was in. They should consider having an adult manage the shift since these younger teens arent very attentive. A lull in customer numbers is not an excuse to ignore...