Woops! Macarons & Gifts (Burlington Mall) — Restaurant in Burlington

Very spectacular service, incredibly sweet the lady that took my order. However I found the macarons to be well, average they didn’t have that outer layer crunch and the fluffy inside that shatters when you bite it’s just soft, the filling is thick and distracts from the macaron shells imo. if you’ve never had one and this is your only chance you should try it. They’re not very good they’re not real traditional macarons not to mention they don’t have many traditional French flavors. They were very cheap for what they are so I didn’t feel like I wasted my money. I also think if you speak French, ordering in French adds to the experience as someone who speaks French. When you see a shop dedicated to something like a French pâtisserie you expect French being spoken. Disappointed to say that wasn’t the case but the English conversing and talking was just as lovely. If you’re French or just love French culture and cuisine you won’t be impressed overall, but if you’re not fussy I’d...

My wife and daughter stopped by this location on Saturday June 30th at around 7:30. They ordered some macaroons and the girl at the counter put them in a box and then tried to fit them in a sleeve. My wife explained to her they were just going to walk and eat them so it wasn’t necessary. My daughter then kindly enough said “thanks though” and that is when the girl told them both that that was rude and my daughter shouldn’t say it. My wife was taken back by the comment and said my daughter was merely being polite. They thought that was the end of it and while my wife swiped her card to pay the girl ignored my wife and said directly to my daughter you should never say that. It is unbelievable that my they would be addressed in such a way for showing good manners, and after leaving a complaint with mall customer service we will take our...

My sister's birthday is tomorrow and she loves sweets. I figured I'd give this place a try since they advertised cute little birthday boxes full of macarons. I excitedly placed an online order last night and went to Whoops Burlington to pick up today and was told that there was no record of my order. I showed them my confirmation email and they said ok we can box you one up now. I asked if I would still be able have a "birthday" sleeve for my box of macarons and it turns out they did not have one for the size that I ordered. No fault to the cashier there but it's still very disappointing as this was a...