Gourmet India — Restaurant in Burlington

Is mallcore back? After wandering the Burlington Mall in a haze of overstimulation and deal-hunting, we found ourselves at Gourmet India—a true hidden gem that offered exactly the refresh we needed.

First, let’s talk about the food court setup. Tucked just out of sight from the bustle of the stores, it feels like a quiet reprieve, with a massive skylight above that brings in natural light and a touch of calmness. The stalls are neatly lined up, which makes browsing easy and ideal for dividing and conquering with friends.

Now, onto Gourmet India itself. There’s something charming about the humble presentation here: dishes served in paper and Styrofoam on those red plastic trays, nostalgic of classic mall food but with a twist. We went for the 3-item platter with rice, garlic naan (grilled to order!), a mango lassi, and two pieces of gulab jamun—all for around $25, which felt like an absolute steal.

The flavors didn’t disappoint. Every bite felt homemade and genuinely crafted. The chicken tikka masala was the star of the show—tender, fragrant, and utterly satisfying.

Gourmet India didn’t just serve us a meal; it gave us the perfect mid-shopping recharge, reminding us of the joys of a low-key mall food court, just with a little extra...

I tried to get an order to go mid afternoon when there were no other customers. The man at the counter didn’t give me enough time to fully say my order. He simply guessed based on what I started to say and yelled the order out without actually letting me say what I wanted. Ended up with the wrong kind of naan, and everything put on a tray instead of to go. When I pointed out that I had been asking for it to go he simply gave me a small container (which wasn’t enough to fit my order in) and walked away. I ended up having to get a container from a different counter in the food court.

My standards are already kinda low because it’s a good court, but there was no reason for such terrible service. Just a staff looking to shoo potential customers away. I won’t bother coming back here...

Worst customer service ever, today march 8 2024, around 3Pm, this is for the owner, I’ve also mentioned this to the lady owner, that there is a guys working in the front desk, very rude guy very rude : first of all he didn’t listen to our order and made a mistake and when we asked him about that, he was abusing us in Hindi, saying that chu**ya mat banao, is this the way to talk to a customer , for like 14$ worth of food you showed how you were raised, I’m a regular customer here and in Tashan tooo, so please the way you talked to me please don’t talk to other customer like this. You guys just lost a long term customer, I don’t know where you guys find them , he’s representing our...