Stunning item that's why there's 1 star. However the customer service was a joke. As soon as I received the item there was a slight chip on the item. I didn't mind as I felt I could just use gold paint to go over the chip. Any emails you send after receiving the item will not be answered. I told her about it and asked what paint she used so I could fix it myself. I asked her for a few other questions in regards to tax and shipping etc and there was no reply. 5 emails and no response and it's been a month. Before receiving the item she replied to my messages and that's it. Would...
Read moreIt has been a pleasure doing business with Khitati. I ordered a piece as a housewarming gift for a close friend of mine who recently moved into a new home. I stayed in contact with the owner asking questions about delivery, etc. and she has been nothing short of professional, respectful, and timely in her feedback and communication. Khitati’s product is handmade with quality material. I was really flattered and beaming with pride over the fact that my friend was so impressed by the piece. I will definitely be spreading the word about...
Read moreI have been ordering items from this vendor for over 2years now... Amazing quality, on time delivery & exceptional customer service. This is my go-to item to buy as gift for family & friends; dinners & housewarmings. The prices are reasonable and product finishing (esp the rose-gold finish) is simply elegant. Highly...
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