Recently moved to the area from Wisconsin and was surprised to see how poor the healthcare is in the UP. My options were here or UPHS Portage. I made the wrong decision I realize now. I checked the reviews for this hospital after finding out I was pregnant and it didn't seem bad. At first I loved my experience here. I will admit though, they are not good about calling you about test results, so make sure you have myaspirus because otherwise it may take 4-5 days for them to call you after the results have been posted. I got my test results back and they didn't make sense and weren't good. My urine culture was also contaminated and they couldn't read anything off of it, but due to the blood results they were so distracted they never reordered the test. I questioned my results to my midwife, explaining I never had symptoms and this couldn't be right. I asked her to explain my diagnosis and she pulled up something on her computer screen and read it to me, because she admitted she knew nothing about it and was waiting for Wausau to call her and tell her what to do. The OBGYN never spoke to me and only told my midwife what to tell me, rather than coming into the room and addressing me directly. I asked many questions and was never given any clear answers and I was terrified. After a call from Wausau, she guilted me into going through treatment without any education on my diagnosis or confirmation tests being completed. I was told to either go to the ER or labor and delivery when I was 7 weeks pregnant to treat me to start off, which was added cost to me, all due to hospital red tape. They'd never had my diagnosis before and were not sure what to do and the scramble to help me was obvious. I appreciate this effort in retrospect, but the hospital shouldn't have made this as much of a problem as it was. While waiting for treatment they put an IV in my arm that wasn't supposed to be there and then they removed it 5 minutes later after the midwife realized they were about to treat me incorrectly. At this point I believed firmly that they didn't know what they were doing. After treatment they gave me a piece of paper about what I should expect that was labeled "STATE OF WYOMING" at the top. I refused to go through further treatment until they did confirmation and then I was treated with what I perceive to be a lack of compassion, ignorance, and disrespect. Up until this point I had blamed the hospital for not having their staff more prepared. But I can't just blame the hospital anymore. She contradicted herself several times, and when I called her out for it she gaslighted me. My only education about my diagnosis came from google and what she had read off her computer screen to me. I will admit, in fear I may have come off as antagonistic and I take responsibility for not being as polite as I'm capable of but their attitudes via message (or lack of messages) was retaliatory and unprofessional. My midwife refused to speak with me over myaspirus anymore and my message went unresponded to even though they had direct requests and questions. I asked to be referred to someone who could help me and was knowledgeable about this since she had admitted she was not, and my request was ignored. When my confirmation test came back positive they sent me a very catty email that seemed to pat themselves on their back for their excellence. I don't know what it said at this point, because I had my husband read it for me because of how shot my nerves were at this point. After dealing with the snooty attitudes between her and her staff, I decided to end their burden for them and find a new hospital. If you're experiencing anything but a perfectly healthy and normal pregnancy, don't go here. I've heard from other women that their pregnancy was wonderful here, but I have to say that wasn't my experience. To summarize, she was great in the beginning but when she was confronted by something beyond her knowledge she reacted in a way I believe to be unprofessional. The hospital as a whole is woefully ill prepared for...
Read moreRecently my family member was admitted to the "New" Emergency Unit in Ontonagon, MI over the Memorial Day holiday weekend. I thought to take them there because I had heard all the advertising of how awesome the newly remodeled facilities were. When we arrived the one test that was needed for the physicians to make the best medical decision for treatment they were unable to perform (Ultrasound). Although Ultrasounds are done at this facility they are not done during the weekends or holidays. We were told by the attending physician that we would have to travel (at midnight) to the Aspirus Emergency Room in Laurium, MI an hour away. That was extremely unacceptable to us given the situation. Although all of the staff being very kind and very knowledgeable, the fact is this "New" facility is not equipped to handle all emergencies. I urge Aspirus to consider having someone on call to administer an Ultrasound. The public should be aware what facilities offer and that they need to consider in advance where to take their loved ones in case of an emergency situation. Kind...
Read moreThe worst ER! Pathetic excuse of a healthcare provider. A family member had been to the ER several times this past few months with a follow up by one of there sorry excuses of a GYN.. Her severe abdominal pain and vomiting was repeatedly dismissed. Her last visit was just a few days ago and the ER doctor did nothing no tests nothing, completely ignored her symptoms. Gratefully she found someone to listen to her symptoms and take action. After emergency surgery today she unfortunately lost an ovary and Fallopian tube due to medical neglect from this hospital and their providers. The care she received that may have even saved her life was not performed by this hospital or any provider associated with them. I would not recommend putting your life in...
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