Siskiwit Reception Hall and Conference Center July - starting our wedding reception planning. Rented a tent ($1200), decor (only used the bar from the barn, we used our own), and the clean up package ($250 included with the Siskiwit (total=$3695).
Stated by the Director: Walked the grounds with our caterer, my wife, myself and her mother on July 18th during their family’s funeral/lunch in. The director stated that he had a tent specifically for the back patio, as well as enough tables, chairs, and dishes for all the people. The Cleanup would be done by the director and 5 kids after 11pm when we had to out of the venue. Our portion of the cleaning was to put the dishes in the sink area and clean the kitchen.
2 days before reception: The tent was not in the right spot, sides flapping, leaning, grass shin high, poorly manicured. There was also not enough tables or dishes; couldn’t even hardly find anyone for setting up on Friday from the venue to assure us we had everything.
During the reception, not one soul from the venue from the owner, director, or assistants were around. The ovens were so dirty that when the caterer started to pre-heat them smoke started billowing out. She had to turn the vent hoods on and open doors just so the alarms wouldn’t go off. We ended up running out of paper towels, hand towels, toilet paper, no dish towels around to help clean up either. We cleaned up as instructed by the director by putting dishes in the sink area and cleaning the kitchen. We even broke tables down and stacked chairs and moved them out of the main hall. Before leaving, trash was compiled and consolidated. As we left, we did a once around with a few people, turned lights off and made sure the doors were closed.
Tuesday, I called for a partial refund or full for the unsafe, unusable disaster of a tent debacle. The director said the owner would contact me on that. On Wednesday, he called and left me a voicemail calling us the “worst, messiest, dirtiest reception he’s had in 6 years” “and that we will NOT be getting a refund and I could call back if I wanted”.
So, obviously I called back, and like this poor review of the staff, business, and the owner, I’m sure it’ll get silenced just as I did during the phone call where he screamed and yelled, calling us all “f-ing liars”, that nothing about the tent was said to all four of us being on the patio. When I tried to talk about the grass, sides flapping in high winds, or anything about the safety of the tent, he just began yelling louder and hung up.
My point, it’s not about money anymore, but principle, and character of a business owner. Anyone who deals with these two individuals make sure you have a very detailed contract with them. We learned the hard way thinking a shake and a man’s word was acceptable. It isn’t so on Pine Street as we found out.
Thanks for letting us your venue though,
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