Disney Store Outlet — Attraction in Camarillo

I just had the worst experience at this store ever. Mandy, Jennife, and Jessica treated me as if I was a thief either they were bothering me because I’m ethnic or because I’m a single mom pushing a baby cart. The three of them repeatedly came up to me asking if I needed help, they followed me around the store, and anytime I put an item in my basket they asked if there was something I needed help with. I repeatedly told them no and continued to shop. Before leaving i decided to go to the Christmas section one last time to see there was anything else I sho get when Jennifer and Jessica confronted me asking again if I needed help and then stating “Your basket looks really full we’ll take that”. Then they took my basket away from me and gave me an empty one. First of all all the times I have asked if the can hold something for me the say no, they say according to Disney store policy they cannot hold clearance items as they are fair game to all customers and they also refuse to hold my items if I pay. So why now that my basket is full of items did they confront me at the front of the store together and hold out their hands for my basket and say “this time we do” when I said “ I thought your policy is not to hold clearance items for people“. They didn’t do this to any of the white customers in the store purchasing items only the person who looks Hispanic but is half black. And only to the mom with her autistic son. They embarrassed me and made me feel so in comfortable I left the store crying after...

ZERO STARS! Just had the WORST experience at a Disney location I have EVER had! I was waiting in line with my son (both wearing masks properly) while my husband & baby were waiting OUT OF LINE because my baby was fidgeting. The attendant named SIERRA who is apparently a “manager” told my husband he would not be allowed in since he was not wearing a mask but intended on going in the store & would put one on ASAP! My husband kindly told her he stepped out of line to assist our baby. We were next up in line (our family of 4) since they were at MAX capacity; while more than 6 people had walked out of the I noticed SIERRA whispering into her mic. I asked her what the wait was about when she tried to shove some COUPONS at me and said “since you were not following our companies policies we cannot allow you into the store”. She DID NOT take into consideration that my husband could have just stayed outside so that I could have gone in with my sons. IT IS MY SONS FIRST BIRTHDAY TODAY! When I asked to speak to another manager JESSICA was also very unsupportive of our situation. They mocked us by saying sarcastically “we hope your son has a GREAT birthday” and felt very discriminated against. I will NEVER be returning to a Disney store again. Shame on you Disney for treating your loyal customers this way! So...

Visiting during Covid 19 * Went a few days ago with my kids You are “greeted” by one of the sales people At the door but it’s not really a greeting I felt Like I was On the phone with a bank when they read you a disclaimer We all know by now that masks are required We approached the store with masks (not my little one) Important to mention that no other store in the outlet does that But ok they feel like they are being extra safe) After she read me the “disclaimer” She asked about my daughter who didn’t have a mask on It took me a second to answer her since she just turned 14 months and I was Trying to give her the exact age, she was very annoyed that I took That extra second to answer her And asked me again In a more aggressive way “how old is your daughter” It turns out that you have to wear a mask if your over 2 Last thing she made clear was to avoid touching merchandise I felt completely uncomfortable in there with my kids Ended up buying something that’s not even worth the tax I paid on it but that’s my fault In the car the colors started smearing already (Minnie doll set) I will definitely not return to that store It felt nothing...