Cambridge Public Library - O'Neill Branch — Attraction in Cambridge

This is a public library attached to a school. They had all signs that made people feel welcome, I mean the rainbow flag, the BLM sign covering the school name. All in all, a very homely and normal place. And the selection of books, magnificent! I have not seen anything like that all my life! I think what people like best about the library is the exposure it gives to their children to people from all walks of life. The public can go in to the library, so can the kids, they can interact under the watchful eye of the staff, of course! The iron fence provides the same opportunity. Although there children interact without adult supervision. I am sure it is all very safe, they have experts look into this. And we all trust experts...

The staff are amazing and very helpful. They're also friendly which is not common in many libraries. Not because staff are introverted in most libraries but because it's such a quiet place so it's hard to get a feel for friendliness. It's a small library but they are well stocked with every kind of genre, printing,and internet services. They also have meetups and kid friendly activities. The other day they had a gentleman explaining the logistics of fixing bicycles. Perfect for the North Cambridge area. It's located inside an elementary school. But you have your own entrance when entering...

A librarian verbally assaulted a young child. It was shocking and uncalled for. The child was hoping to check books out only for the card to not be working due to an alleged "code." instead of the library admitting their own errors they decided to shift the blame to a young child who was near tears for being mistreated by library staff. Eventually the library overturned the code and he took the books out but by then it was too late because the harm was already done. No library patron, especially a child should ever be treated in such a way. Shame on...