The space used to be kept clean but lately it has been a disaster zone. You also used to be able to use any toys you wanted, but now rooms are taken over by private birthdays on a regular basis. They often remain dirty after the birthday party has left and are not cleaned until the room is needed again by another private birthday party.
Trash overflows from the trashcans on a regular basis while the person in charge is busy either picking up toys or preparing a room for another private birthday. Expect to find floors and tables dirty with crumbs, and also expect for toys in some rooms to be off limits to kids who are not part of the birthday party.
I suspect that the person running the place does not want to spend the money necessary to run the place properly. They have even resorted at times to turning the lights off during the day on the second floor for what I assume is a cost saving measure (who turns off the lights in a business?).
There is also zero enforcement of the rules in place. Expect to have unsupervised kids causing havoc while parents are glued to their smartphones or gossiping...
Read moreWasn't impressed with my first experience here. First impression was frustration over the lack of instruction on which direction to go once you enter into a small and cramped landing staring at a set of stairs up and a set of stairs down. When you have a toddler, / baby and a double stroller this small detail becomes and issue especially considering there is a ramp in front of the door for a stroller to easily enter but then nothing but stairs as soon as you walked in. Seemed outdated, dirty and cluttered. Today the weather was 20 degrees outside and the heater wasn't working nor was there any running water. It wasn't overly cold but to charge people full price in these conditions seemed a little lacking in the customer service side. I was also pretty disgusted over the no shoes even in the grossly outdated bathrooms. Unfortunately my toddler had to use the restroom and it was messy and everything looked dirty. I came to meet up with friends I haven't seen in a long time but definitely won't...
Read more#since writing this review i loved this place so much i offered to share my experience working w/kids and now am Teaching an arts and crafts class for all ages every Thursday at 4pm thru whenever children get bored or until closing at 7. Each kid takes home their special lil proud exhibit* wish they had a place like this when I was little. This was the ultimate Dreamland for kids where you can go play and dress up role playing all different set up they had. For example the Doctor's, grocery store, Library,train tables, indoor swings and large trampoline. Out back they had a pirate ship setting. I can't even begin to talk of all of the different experiences in this almost hidden treasure in Cambridge. 2 floors of indoor fun and activities. I would have to say this even beats the Children's Museum because not only is there parking but it wasn't as crazy bumping into people or anything. Even on a bz day it's so spacious. Typically more bz...
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