I guess they're open when they feel like it? Ordered a game online to pick up at this store and it's now been a full business day without any notification that my order was ready. Checked the actual location during business hours and the shutters were closed and doors locked. People waiting outside for a trading card release told me they never opened the previous day either. I don't know if I'm ever going to be able to pick up the game I already paid for. Seems like a massively...
Read moreSadly, a terrible GameStop.
Stopped in to sell a game, wouldn't take it because it had shrink wrap on it - wouldn't let us rip it open and sell it.
Signed up for the rewards and Game Informer magazine, and they never sent any magazine.
Stopped in a few months later (just this past week), 30 minutes before close... they're all locked up and closed already. No note. : / - We're 45 minutes away, it was a real loss.
Terribly run store. Ownership should find new management...
Read moreIgnorant customer service. The clerk would not price match from BestBuy because he said the item didn't say "shipped and sold by bestbuy" Bestbuy does not have 3rd party vendors selling on their website, all of there products online are shipped and sold by bestbuy. I explained this and he didn't care. I will not be returning to this store. This is a perfect example why storefronts are not able to stay competitive with...
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