Anytime Fitness — Attraction in Charlotte

First of all want to note if I could give 0 stars I would. So I have Active Fit and direct which allows me to use many different gym companies all over because how much I travel. So they give me these day passes to allow me to see which gyms that I like. I ended up getting a day pass to this location to test it out... worst idea ever. Upon arriving to the facility I show up with my letter that allows me to get the day pass. I then approach which I think is a worker but apparently the owner. I try to show him the letter he refuse to even look at it or acknowledge it in any way. He just kept saying I need a key fob and membership to be there. After many attempts to say that Anytime Fitness works with my company he ended up getting aggressive tone and puffing out his chest. At that moment I instantly left to take care of the matter with the company. While I'm outside I attempt to call active fit and direct to get it handled. The gentleman that was helping me was hung up on many times before the owner of the gym actually answered. While being on hold for awhile the gentlemen came back over and instantly said "wow that man is extremely rude". He then went on to tell me that the owner said that guests passes are a waste of time cause he makes no money off of them. While I am on the phone with my company the owner then comes out and tries to wave me in while clenching a fist in his other hand. Yeah let's just say that was the end of me trying to attempt to use this gym. I have filed complaints to my company and anytime fitness as well. This was a very unprofessional experience especially if it cam...

I usually don’t leave reviews but my experience was so great that I felt I needed to share with others. So I recently moved to Charlotte and the closest location to me is in Huntersville (which is okay but lack people interaction. Since I have started in February nobody has ever talked or welcomed me). So today I was in the South End and decided to work out for a bit and I’m so glad I did. The gym is extremely clean and I love how the equipment is set up. The location is great! Super convenient to shops, uptown and the train. On top of that management and staff are exceptional. I looked lost looking for the WiFi password and someone from the staff quickly pointed me to the right direction. Also, before leaving the manager came in to briefly talk to me and I loved the care and passion he demonstrated in a quick interaction. I truly wish I was closer to the South End to have this location be my primary gym. I have been to 3 locations in the Charlotte area and by far this is the best Anytime Fitness I have been to. Keep up the amazing...

For me, on a 1 to 5 scale this gym gets a 6. It is always spotless. I have never seen a gym where the equipment as well as the overall facility is as clean as Anytime on South Boulevard. I think this is in large part because the owner, David, is there most every day. This business is obviously a labor of love for him. The other fellow who works here, Anthony, is friendly, approachable, and knowledgeable. There may be a reason for somebody to give this place at 4 store rating ( though I can't imagine why). However, if you see a 1 2 or 3 my two cents worth would be there's something wrong with the reviewer, not the facility. I am on a fixed income. I cannot begin to afford personal training. Yet David, the owner, was more than happy to set me up with a program. Good luck getting that kind of service at Gold's or...