Fowler Brothers Co. Home And Patio — Attraction in Chattanooga

Bought a Patio set in February 2021 they had the chair, recliner, fire pit and foot stool in stock. The sofa was going to have to be ordered. I was told by Mike the salesman I would get it by mid April. April came and was told it was pushed back to July, ok no worries. July came I finished paying the sofa off wasn't no sense getting in no hurry if they didn't even have it yet right? Lol. I was told it was pushed back to mid August.. hmm still not worried but concerned. August came i talked to Mike he said he never seen anything like this happen before and it wasn't like I could have had it in April or June anyway since I didn't pay it off until July. I really do not like that man. So he then tells me it will come in mid September. September rolls around I hear nothing so I post on a Fowler Brothers commercial a low and behold someone calls me for a change and tells me the actually have contacted the vendor and have a locked in delivery date of October 10th. Which believe or not I got Today October 7th they called me yesterday to be fair on the 6th. But I picked up on the 7th. I didn't see my dear friend Mike but some other salesman and told him they should do something for all the trouble I've went through with this and he said sorry everybody is going through it... I said well that sucks he just yelled back at me and said yep it sure does suck...

I spent almost $5k there and a disabled vet too thats all they can say. All can say is Do Not order anything from them that is Backordered! They do not give good dates and stay away from Mike he is a...

My husband and I decided to graduate from big box store patio furniture to something more grown up and specifically “us.” So we visited Fowler Brothers. Yes, their furniture is an investment, but it is noticeably better made, sturdier and nicer looking. And you can customize it in a million ways. When our table was delivered, it was simply too big. Our fault. We figured we would have to live with it or make some changes to fit it in. So we went back to the store to beg for some sort of relief. Our salesman, Matthew Smisson, told us not to worry - that even though the set was customized to our tastes - that he would have us a new table built to better fit our needs - for no additional cost. What a huge relief. THAT is a company that understands that their furniture is an investment and knows how to treat...

Made an order for a set of table and chairs. The sales lady who you could never get in contact with showed us different type attached cushions and different type finishes on the table top. When we did decide on a different cushion and table top finish she didn’t order it that way. She basically ordered what was on the floor. We could of had it delivered that week, January of 2021. They said it would be 6-10 weeks for delivery. Well , it arrived in late October with the wrong cushion and table finish. There was quite a difference in the in the table and chairs we ordered. They were arrogant about it also. Our poor neighbor paid for her furniture there up front and was treated like she wasn’t even a customer from then on. Never a call back. They are arrogant. Well they are...