Sleek Salon & Spa — Attraction in Chesapeake

This is the worst service/treatment I've ever had! If you know me personally I don't usually leave a bad review cos I work in the same industry and I know how it affects the business BUT this one is an exceptional! I can't believe how poorly they have done my hair! The first pic shows the color/balayage I wanted to achieve. The second & third photo is when I first came home dissatisfied. Fourth pic was after I washed my hair. Now tell me if this is worth your money? I paid $300 to deserve this? Not even close to what I was trying to get. Their stylist even made me feel like she have done the right color. I was speechless. She encouraged me to purchase their products to be able to maintain the color. WTH! I was so disappointed. Two weeks went by still unhappy and decided to give them a call hoping they could fix it. I spoke with the owner I forgot her name, most possibly it's Karen. At the beginning of our conversation she was telling me that I was not even in their records and have to give me a call back. Bravo! I got a call back the same day and she told me that since I have signed a paper that it says they are not responsible for anything unless I have purchased their Aveda products!? That wasn't my point here, my concerns were about getting the right balayage/look I wanted! She said if I want to get it corrected then I have to pay for another service. LOL. Please don't waste your money here! Please do not support this type of business who are disrespectful to...

I probably will not return. I loved my hair stylist. She's great. The prices are the most I have ever paid for my hair. But I kept return returning because of my stylist. I don't mind spending money as long as the service and customer service are worth it. In fact I prefer paying for quality. But I don't want to drive 45 minutes, pay top dollar just to be talked down to and implied that I didn't know what I was doing. And to be fair I did miss an appointment. I had forgotten to write that date down. So I called them, apologized and explained that I rely on the appointment reminders, which I did not get. The lady said "No problem". I asked her if there was a fee. She said no that it was ok. Great. I actually told her I would too my stylist well. And believe me folks, I tip well, usually if warranted 30 percent. We'll, when I went to check out, the lady said there would be a $40.00 missed appointment fee. ( $40.00 for a missed appointment. Does it hat give you an idea of the prices?). I had wanted to walk out when one of the other stylest talked down to me. But stayed. And let me tell you, I regret it. My hair looks great. But not for almost $200.00. Yep, you read right $200.00. I drop an average of over $200.00 everytime I walk in that door. But no longer. So, any ladies out there if you know of a great hair stylist, let me know. I pay good and tip...

Last week was my first time at Sleek - I have been looking for a good salon in Chesapeake that has availability, so when an acquaintance of mine (Chloe) began to apprentice there, it felt like the right fit! I went in for a pretty big chop, and was happy with the ongoing communication between my stylist, her mentor, and myself throughout the cut. Sleek Salon's atmosphere is classy and relaxing - you are offered tea, coffee, or a cappuccino when you enter. Additionally, since they use Aveda products I felt confident that my hair wasn't going to be damaged. My stylist mentioned the products she used in my hair, but did not push me to buy them which is something else I appreciate: since I've found a hair routine I'm happy with (and my hair is clearly shiny and healthy) I appreciated that Chloe did not try to persuade me to use the salon's products instead. Another cool factor is that the salon guarantees their work for a full week, so if you get home and start playing around with your new style or color and nothing anything amiss, you can come back and get it fixed for free. Will definitely be coming back here for...