GameStop — Attraction in Cheyenne

Mitch! Why do you have these people working for you they are very racist and rude to me for years! They lie to you that they pre ordered your game and then take your money down only to tell you they don't have the game on the day of release! Gamestop in cheyenne has been ripping me off since I was little I don't know why I still try to buy games from them! Probably because there's nowhere else in cheyenne. If the one in the mall aka arent throwing racial slurs at me and telling me "were sorry we can't sell this to you/take your returns to another store" the "crew"by target don't know what they're doing at their...

I bought 3 used games for the Black Friday sale. Only two games were delivered. The third game was cancelled with no explanation other than they "ran out". It's Zelda Breath of the Wild. Ran out? It's literally on the shelf. I see it. So for their "sale", I got two games for regular terrible gamestop prices. No effort has been made by this store or their customer service to right this wrong. I wish I could just take all the games and the switch back at this point but due to their terrible return policy, I'm stuck with what they decided to give me....

The employee that w a there on Feb 2 was rude and seemed as if he didn't want to help anyone. I tried to buy a PS5 Backbome for an android and the store clearly had it in the display case. The associate working that day clearly lied and said that it will not work for android phone when it stated that it will work on the box. He had an attitude with all customers in the store that day while being very passive aggressive. This is not a store to go to after experiencing this type...