my original review for this place was glowing. I had nothing but high praise for the guys there. as is demonstrated everyday, Hangout around a certain group enough times around someone long enough you'll find out who they really are. for me it took quite a long time because I'm not there a lot it's not a grocery store it's not a gym it's a video game store. I had a pretty bad family crisis which I'm still in. this involves a member of my family that cannot care for themselves we'll put it that way. I had a game that I had purchased there for $25 it was practically new for PlayStation 5 and also in Naruto DVD box set imperfect shape. along with this with a PlayStation classic system the plug & Play people can modify to play any game on they sell for around $80. I told them what was going on over the phone they seem stunned at least it seemed that way I got there with the products. I walked all the way to westwood. he said he would take them and help me out. I was happy. I got there the whole mood was changed he's like unfortunately we can't buy any of this the situation has changed and I can tell I was probably being played with I'm like are you serious? one of the guys that was pretty rude said to the other guy without looking at either of us we can't take that one Bing my PlayStation well I wasn't going to leave it there anyway and get low-balled knowing I needed the money they low-balled me and said well we'll give you five bucks for those two I was like my Naruto box set and a $25 game I just bought in this box set that it's worth more than that though. I didn't thrust my problems on to him I just gave him a general sense of what was happening to kind of explain myself because it was embarrassing and I said are you serious? he's like yeah that's all that's worth completelyU N CARING. I couldn't believe it I was completely shocked. I walked all the way from the other side of Cheviot to Westwood did you just get this little bit of money to help a family member who really needed it and it blew me away they would lowball somebody I guess because they knew I needed it? yeah that's what it was I've seen that look before they will sell you stuff with a smile but don't try to sell anything there if you don't expect to be treated like a human being I was not treated like a human being I was treated like an opportunity.. I haven't been exploited in that way in a long time of course I needed the money. looking back with my PlayStation classic premium system here up and running thank God I didn't sell it but that day when the crisis was new, because Lord knows we needed the money the child needed the money and I gave them all the details I spared here. so everyone should know where your money is going. before this I had high praise for them. if you're looking for a video game to BUY. IT'S FIVE STARS. but I just thought I'd let you know The human side of this so I want you to know what the hard side the other side is what the people need to realize is when someone is selling something they obviously need the money. I just wanted to give you a glimpse of what that side of this...
Read moreMy husband and I heard about Game N Groove a little while ago and wanted to stop in to see if they could test a Game Boy Advance game for us that we found in storage. We were helped by a friendly employee named Max who tested it, found it worked, and eventually offered us cash and/or store credit for it. The store is a lot larger than it appears on the outside; built in what used to be a home, each "room" is dedicated to a handful of media types. One room is dedicated to more modern games, from the PSP/Vita/DS handheld titles to Xbox 360/PlayStation 2/GameCube and up. Another room has retro games and systems from the Atari to Sega Genesis. All consoles come with one controller and all necessary wires.
Game N Groove has much more than games. There is an entire room dedicated to movies, including a healthy selection of anime and foreign films, and movies on VHS. We also found a good selection of vinyl music. There is an arcade machine in the movie room that is playable, as well as a Super Nintendo hooked up and ready to play. They also have some memorabilia. In short, if you like media of any kind, Game N Groove is worth a look.
I should also mention that the prices here are great. There was a particular game I remember seeing on Amazon for close to $30, while Game N Groove had it for $19. There are some Xbox One titles for under $10. That Game Boy Advance game I mentioned? We were offered $16 cash or $24 credit. Far better prices and selection than comparable stores (i.e. GameStop), and Game N Groove also offers far more generations of consoles and games. Game N Groove also offers repair services for consoles and takes consoles for parts.
Lastly, when I asked for Max's name he introduced himself and we shook hands, before he did the same with my husband. I was really surprised by his courtesy and friendliness, and he also has great taste in games (at one point we had a conversation about the PS2 classic Shadow of the Colossus). Another man was working there (heavily tattooed) that we didn't get the name of, but he was super friendly as well and had a great sense of humor. This is just overall a great place staffed by great people I can see myself hanging out with. We are lucky to have such a cool local game store like this on the west side of Cincinnati, and I highly recommend you check it out. We...
Read moreI've been here about 4 times now. What a great curated selection of everything! You don't often realize the value of nostalgia until its staring you in the face. They have Blu-rays, box sets, next-gen Video Games, display stuff from the 80's through the 10's, old figures and guides, and one of the selections of vintage games ive seen at a shop of this size. It takes me back to some of the fonder parts of my childhood and that's a genuinely beautiful thing. I recently went to return something that was way outside of their 7 day return window. He informed me that if you purchase something that isn't functioning and you don't live close, just call within a week and you can return it the next time you come in without issue. He gave me a discount anyways and I picked up a couple new games for way less than most places are charging these days. Don't sleep on this place, folks. Also, if you're out an about in the evening, check out Wondercade next door. Love to see places like this...
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