This rating is for disappointment of communication on our recent event for our 25 year anniversary. We booked the trolley for our special day as to support a local business and the convenience of location to our event locations. Thought all was well until final payment was due, during our party the planner from Trolley came with the bill. Bill was 225 dollars more than the amount disussed at time of booking. Wife paid quickly so we could enjoy our party. We attempted to discuss the discrepancy in the bill only to be given all kinds of excuses "you changed things ect." Meanwhile everything planned was reiterated 2 days prior and day prior with Trolley staff an no mention of any price change until the middle of our reception when my wife was presented the bill to pay. A conversation was attempted to be had with Trolley President and party/event coordinator which excuses continued and lack of conversation was had on Trolley's end. They were great or so I thought offering to assist doing things without mention of any extra cost, and then thrown in my face that they did this and that was appreciated until I was billed for it at a steep rate. And not to leave out I tipped the party/event coordinator $100.00 dollar bill for the extra help, not knowing I was only to be billed extra. I mean from $525.00 bill that was discussed at time of booking to $750.00 dollar was a surprise an big DISAPPOINTMENT. So be careful if looking to "Charter" the Trolley.