Trolley Museum of New York — Attraction in City of Kingston

This rating is for disappointment of communication on our recent event for our 25 year anniversary. We booked the trolley for our special day as to support a local business and the convenience of location to our event locations. Thought all was well until final payment was due, during our party the planner from Trolley came with the bill. Bill was 225 dollars more than the amount disussed at time of booking. Wife paid quickly so we could enjoy our party. We attempted to discuss the discrepancy in the bill only to be given all kinds of excuses "you changed things ect." Meanwhile everything planned was reiterated 2 days prior and day prior with Trolley staff an no mention of any price change until the middle of our reception when my wife was presented the bill to pay. A conversation was attempted to be had with Trolley President and party/event coordinator which excuses continued and lack of conversation was had on Trolley's end. They were great or so I thought offering to assist doing things without mention of any extra cost, and then thrown in my face that they did this and that was appreciated until I was billed for it at a steep rate. And not to leave out I tipped the party/event coordinator $100.00 dollar bill for the extra help, not knowing I was only to be billed extra. I mean from $525.00 bill that was discussed at time of booking to $750.00 dollar was a surprise an big DISAPPOINTMENT. So be careful if looking to "Charter"...

The Trolley Museum is a nice little museum in Kingston, NY. The museum has many interesting trolley and train cars from all across the world. Some of the cars come from as far away as Norway and Belgium. On top of seeing all sorts of train cars the museum offers a trolley ride as well. The trolley ride goes along the Hudson River in downtown Kingston. The trolley car itself is a restored and refurbished 1925 trolley car from Johnstown, Pennsylvania. After seeing downtown in the trolley car it goes to Kingston Point Park and Rotary Park which have excellent views of the Hudson River and the Rondout Lighthouse. Trolley riders are allowed to get out and walk around in this area. The trolley ride is a little bit noisy, but it is still very good. The museum’s display of trolley’s is very good, but could use some work in how the cars are presented. You can board many of them. Some of them are inside, others are outdoors. A neater display would be beneficial, it seems some of the cars are all over the place and it is dusty. Don’t miss the 9/11 police SUV that was destroyed in the terrible attack. The museum and its volunteers clearly work very hard on this museum. Tickets for the trolley ride can be purchased in the museum. Stop by, take a look at the museum and enjoy the trolley ride to the sights and sounds...

This is probably a great stop for train buffs! But was unfortunately only 3 stars for us (tired parents of a train-crazy toddler hoping for an activity that would keep him busy and excited), mostly because of how few of the vehicles were explorable.

(We had just missed the trolley ride along the river when we arrived, and it does seem like that’s a highlight for many visitors, so this review is only for the museum itself.)

The other reviews helped prepare me for what to expect, and it was as expected: mostly a collection of train cars and buses parked outside, with a few undergoing restoration in a garage. We were only able to go inside 3 of the train cars / busses, which was disappointing for our three year old son. Would have been much more exciting if more of the vehicles had been open to go inside. The whole visit was about a 20-30 minute activity for our family.

That said: after 2 hours in the car from NYC, this was a decent stop to get out and eat a sandwich at their picnic benches and then look around before getting back in the car. Also, the museum is clearly run by dedicated volunteers, and we were very happy to put our ticket price toward...