The Chance Theater — Attraction in City of Poughkeepsie

I went to this theater tonight to see Queen Flash. I have to say that the group was great and I would go see this group again, however, at another venue. This venue was a huge disappointment to me and I believe it was a huge disappointment to the group playing. It was probably an embarrassment to the group. Let me explain. There must have been only about 30 people in the audience. The Chance theater is dirty, it smells, and the equipment that the group was using, as far as speakers and microphones were faulty. The feedback was awful, the microphones kept going in and out and I think because of that the group had to cut their show short. Not to mention, they were probably disgusted having to play for only 30 people. This group is too talented for that. I believe it is the venue that is not bringing people in. For such a small venue, they should be packed. Now, getting back to the venue. My husband and I paid for VIP tickets, when we were told by the cashier this would be a busy event and seating would be upstairs, as we were guaranteed seats. They never even opened up the balcony because there was so very little people at this event and it seems as if we paid $50 a ticket for nothing. I really want my money back as far as a VIP seating is concerned, as we could have paid general admission. I feel we will led on and ripped off!! ...

I can't tell you what the theater is like, all I can tell you is my experience with them recently. Last year, I bought tickets to see Fozzy at this venue. Shortly after I bought the tickets, Covid was declared a pandemic, and everything was shut down. Bad luck, I get it, and postponing or canceling shows was absolutely the right thing to do. However, I have been unable to reach them for any updates to this show. Emails (and there have been several) have gone unanswered. No one answers the phone, their voice mailbox is full, and they haven't even read my message to them on Facebook messenger. Yet they continue to update their Facebook and Instagram pages. I ended up reaching out to Fozzy and in less than an hour had a message from their manager that the show had been canceled months ago.

Yet, I can't get my money back for the tickets because The Chance Theater has yet to declare the show canceled and Ticket master won't refund the money until they do.

The venue may be a nice place based on other reviews but apparently their management has completely checked out since the...

This was my second time attending a show at this venue. Halfway through our 4 hour road trip my bother's and I lost our tickets on the thruway. The staff was helpful and we were able to have TicketFly change our order from Mail Order to Will Call without issue. The multi-level set up in nice and you are able to see the stage from almost anywhere in the venue. The acoustics are great and the each band sounded wonderful. $6 for a well mixed drink isn't too bad this close to NYC,

On the other hand, the bathrooms were DISGUSTING, Not overly surprising for a music venue, but 1 of the 4 stalls in the ladies room was clogged with god-knows-what. Only 2 of the stalls stayed closed when you shut them. There were tampon wrappers and bits of TP all over the place, but not a single roll in the holder or on the tank. Also, no soap or paper towels. Each lady had to walk to the bar and take napkins to then return back to the bathroom and wait in line again. Even after notifying the bartender and security nothing was done about it.

I'll definitely be back, but I'll...