Great Rentals — Attraction in City of Rome

I sadly was affected by the tornado that hit Rome NY. My home was completely destroyed and my couch was damaged in the process of everything. This is a couch that is still being paid on AND I AN PAYING INSURANCE ON! To my understanding when paying for insurance I was thinking that Natural disasters are covered. Imagine my surprise when all I was offered was a couch cleaning and a sewing on a rip That was caused from the storm. The managers response was “well I didn’t do the rip” And my reply was nor did I and in response he stated he can’t replace my couch for broken glass water, and a rip. How insane is it that I’m stuck paying on a couch that has been damaged when insurance should’ve simply replaced the couch. Worst Service I have ever experienced. Thanks...

The worst place to rent I was purchasing a living room set also a bed they said everything was brand new and I ended up.with bed bugs they should be shut down I have mentioned it to Shawn the manager and told him to come get the furniture and everything I stopped making payments due to having the bed bugs took them six months to come get there stuff worst place to...

My father in law has been going to this store for a little over a year now and they are much friendlier than their competitors. Everytime we walk in there, I don't feel pressured to buy something. I highly recommend this if you want an affordable price...