Custom Creations — Local services in City of Rome

Heard great things about their car starters, I had a new 2020 eclipse cross that I splurged for my first one. Immediately, the car alarm started uncontrollably blaring and the only way to stop it was to unhook the battery. A couple guys from the shop actually came to my house and 'fixed' it but I was too nervous to use it again until the following winter. At that point it seemed fine for the first few times until the alarms started blaring again, this time while I was driving. I couldn't stop them and had to unhook the battery. Ultimately it had to be towed to the dealership ($100) and the mechanics said the wires were held together with tape and were so convoluted that they had to call mitsubishi engineers for guidance on how to set it back to normal ($400). I told them to throw the car starter in the garbage. I'm afraid to ever drive with one again. Worst thing I've ever done and I'll never go to a third party for any kind of alterations ever again. It was a very expensive...

The guy should have said on the phone it was first come first serve we made an appointment for two cars at 9 and we had to wait. We would have gotten there earlier. It wasn’t a long wait though. They were very friendly. I did not want dark tint he said he opened the lesser dark and it ended up being the darker..... ugh I just toke it I didn’t want to have to wait longer it’s been months. So there are some bubbles on the windows which he said that it has to settle. I will wait the couple of days and we will see. He said to call if it doesn’t. I feel confident that they will take care of it if it doesn’t settle . I needed to walk back in to ask if I was OK to put down my windows as in the past I had to wait when giving me my keys and paying this is something that he should’ve mentioned at that time I could have ruined my windows. Overall the experience was ok And I will follow up and let you know what happens with the bubbles *update I forgot to update but yes the...

Although work was done well and in timely manner. It is totally unprofessional to lie to customer about legality of tint to be put on sedan. They put 5% tint when by state law it's 70%. This car will not pass inspection now. And will be a target now by police and a lot of potential fines. Unnecessary, they were asked what's the darkest tint that can be legally put on car. Their response was as long as all windows are done its legal. We look at professionals to do a job that is not only good and done in timely manner (which this was) but also legal. I understand businesses lost a lot of customers during the covid 19 pandemic but a lot of us lost our jobs and chose this business to do some work (to help a local business) in desperate times. Not very professional or morally right. This needs to...