WestArt — Attraction in City of Yonkers

This place was most unaccommodating and the sales clerk was rude. The whole place looked disorganized and a mess. The clerk was chatting with friends, talking about staffing woes and how fixing a matte was not big enough a job and he didn't want to do it in case he made a mistake...I never heard the like of it from a framing business before. So I found Thomson's Art Store in White Plains. What a difference. The customer is treated with deference, the sales people are knowledgeable and I had the frame and matte fixed in 2 days. AND...because of the wonderful and reasonable service, I bought other frames and mattes and so too did my sister. I will tell anyone I know about Thomson's and encourage them not to step in to West and be subjected to such an obnoxious person. Even if the work was good...why be treated like dirt by some clown when you can go to a store and get excellent work from skilled craftspeople at less cost and be treated with respect. I see that the owner appears to need schooling in customer relations as he refutes the claims made by several people instead of saying he would look in to it and seek to...

I framed many pieces at West Art in the past year. I thought that the pricing was fair (until I realized that for the quality of the framing, I actually overpaid), but I had to deal with the owner's very poor attitude. Since this shop is very close to my home, I tried to let it fo, but the owner is moody, abrasive, and plainly unfriendly. I decided to find another framer (much nicer and, at the end, cheaper) when the owner of West Art hung up on my face when I asked him to give me a rough estimate by phone. This person is just rude. Go elsewhere for your...

I'm giving this two stars (instead of one) because the quality of work is actually very good. However, the guy who runs the store is as shady as they come. He will hustle you for every dime he can. When he tells you how much it will cost, cut that number in half. Don't let this guy take advantage of you. Also, NEVER give him your credit card for the deposit or payment. ALWAYS use cash. All that being said if you go in to the store and your not a pushover he will...