How can the situation at The Grove be getting worse??? Just ask the residents!!! It is now September 2025 and the turnover in staff is HEADSPINNING!!! Chef Moss is gone! The food is hit or miss! The dining room is a MESS! Literally! The tables do not get bussed! Walk in at any given time and you will find a half dozen or more dirty tables! The dining room itself closes early. They quit for dinner at 6:00 which is ridiculous, but walk in at 10 till and your will be denied dinner!!! And the waitstaff are not great. The bus driver quit! They finally got a van in JULY and the "robust outings" were to the grocery store or doctors appointments and now those options are no longer available! The second activity director is gone! The front desk person is filling in as an exercise instructor. Rumor has it that all or most of this is due to the low wages that they pay their staff, which is not fair to the staff or the residents! Most of this I have witnessed first hand when visiting my friend. All of these are facts relayed to me by my friend! Hopefully, this review can be seen publicly as my last review is gone!
A dear friend of mine lives at the Grove and has been very disappointed. The online advertising promises an exceptional dining experience, which has been lacking, and complimentary transportation, which is nonexistent. There isn't a bus for individuals or any outside group activities. The facility is beautiful and the staff are accommodating - to the best of their ability. The gym and physical therapy are good and the residents are very nice, but overall, my friend feels that promises were made that have not been kept! ADDENDUM: The Response from The Owner is a MISREPRESENTATION OF THE FACTS!!! The Grove DOES NOT "take them on group outings and have a robust transportation schedule." THEY DO NOT HAVE A VAN OR BUS!!! As for the food...just ask the...
   Read moreMy mother moved into Independent Living at The Grove in mid-January 2025. Although she was already very familiar and comfortable with the Executive Director, Kelsey DiRusso, and some of her staff, at almost 93 years of age, she was still a bit apprehensive and anxious about this big change in her life, moving from a home she lived in for the past 25 years with my father to living by herself at The Grove. I am thrilled to say that Kelsey and her whole team welcomed my mother into The Grove and made this transition for her much easier with their very attentive, compassionate and extremely supportive approach with their residents. We are very grateful to the whole team at The Grove for making this such a smooth transition and ensuring such a positive outcome for my mother as well as our whole family! My mother has also met so many other wonderful residents (the “ladies” as she calls them) that she dines with, does activities with and just sits and chats with and we are so happy for her that she has this additional companionship in such a warm and welcoming environment. Last but not least, the facility itself is just incredible, everything is state of the art, beautiful and brand new, it is like living in a 5-star hotel! We couldn’t be happier for my mother or more grateful to the team...
   Read moreI have been with Starling since February and I can’t say enough about how incredible this company is! What sets Starling apart from the rest is how they truly value and care for each of their residents and team members.
For anyone looking into senior living options for themselves or a loved one, look no further than The Grove at Countryside. This brand new luxury community offers care free living with a host of robust services. The Grove has a phenomenal restaurant style dining program and our food is delectable! The team members at The Grove are second to none. They truly have a passion for helping seniors and love what they do. Our team members come to work to make a difference and to enrich the lives of our residents.
I highly recommend The Grove at Countryside for anyone who is looking for a senior...
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