Good Promotions FedEx UPS — Attraction in Cleveland

I rarely write reviews. However, when businesses go above and beyond, I feel obligated. This has nothing to do with goods. This is for their customer service. I needed to next air my mother's medicine she left behind. Regrettably, the UPS delivery was delayed b/c of weather in transit. I called GP for a refund; they informed me they would need to file a claim with UPS & they would call me back. I had no faith any of that was going to happen. Guess what, GP did call me back and said UPS would partially refund me back. Guess further, GP not only refunded the partial amount, but the full amount as well. That's service! ...

At first I really liked using this place as they accept fedex and ups. However I'm now beginning to highly dislike them. It seems as if it's always a hit and miss of rather they're actually open or not. Their hours are listed on their door but apparently they don't go by them. Example: it's 4pm right now and they're closed. 3 of us customers all walked up to the doors being locked. This happens so often how to where they close at 3pm or 4pm or maybe never opened that day to begin with. I don't know how you're going to keep a business going if the customers can't rely on something as simple as the...

Christy. You are such an amazing human! The 75 year old disabled combat vietnam veteran that you gave the religious tee shirt today absolutely 💯 percent loves his shirt. The complete staff here is amazing and if you are looking for good quality printing... than you have found the right place. Love this place so much ❤️ I have pictures of him receiving his shirt with a great big smile but cant see a place to post it here. Thank you...