long post alert đ
I am absolutely thrilled with the entire mattress buying experience. Joey Sr. and the entire Rock & Roll City Mattress team did a phenomenal job from start to finish. They helped me choose between a couple of mattresses options that I had in mind, and coached me on the adjustable bedframe vs. the standard bed frame that I had at home.
Previously, all that I've ever owned were innerspring mattesses/boxsprings. I was a little bit nervous switching to a hybrid model with the adjustable base, but I heard great things about some of the various brands out there. In speaking with Joey Sr. and the store manager from their other location (I'm sorry that I forgot her name), they helped answer my questions. I felt very comfortable with everyone, including the delivery team.
The mattress and base that I ordered came in quick. I worked with Joey to get the delivery set up that worked with both of our schedules. The delivery team members were friendly, courteous, and efficient. It was a white glove delivery at no extra charge which was a huge perk! They had everything completed and even went above and beyond to help me get my old bed set to my garage. It was truly appreciated!
I will continue to highly recommend this company to anyone that is interested in purchasing a new mattress. They have a lot of options to choose from and won't push you into something that you aren't...
   Read moreReally great experience of buying a new mattress. Our previous mattress lasted only about 5-6 years despite being highly rated. When we started looking for a new mattress we new we wanted to go with a memory foam or combination type mattress and started looking around online. We liked the idea of the Nectar but I was wary about purchasing a mattress online without trying it first. We found out that Rock & Roll City Mattress Company had a Nectar on the showroom floor (the only store in OH where they have them to try). We did not end up getting the Nectar but another mattress from Brooklyn Bedding which is fantastic! Joey is a really nice guy and was not pushy at all. He clearly knows all the ins and outs of the mattress industry and takes great care of his customers! Aside from having a nice collection of memory foam options, they also have a great selection of traditional spring mattresses. Their prices are very reasonable and compared to other stores we went to are much cheaper for the same quality (the one we purchased, a King size for around $1200 was comparable to a $4500 we tried at Mattress Firm). We were able to purchase the mattress today and are having it delivered tomorrow! I would highly reccomend anybody who is looking for a new mattress to go see Joey at Rock & Roll City Mattress! I've already told my mother to go there when she is in the market for a...
   Read moreWe first went to Rock & Roll Mattress in Strongsville. After considerable research, we wanted to test out a few different mattresses that we thought would be good for us. Jules, sales professional, suggested we try Blu Sleep. She was extremely knowledgeable, helpful, and not pushy! Returned home to research Blu Sleep. Jules had suggested that we visit their State Road location, and once there, realized it was where we had bought the mattress we were now replacing, 20 years later! There we met Joey, who like Jules, was most professional, helpful, knowledgeable, and put together a price package with an adjustable bed frame, pillows, sheets, etc. that canât be beat! Never felt pressured. But I still wasnât sure, and it is a major purchase, so we stopped by their Strongsville location once again, and met Liz! Liz helped us find the right pillows, and answered a few more questions. The Rock & Roll sales team were all very kind, helpful, and allowed us to take our time! Delivery and setup was excellent! Thank you Ed and Eddie! Their showroom is amazing! We highly recommend shopping and buying a mattress from Rock & Roll City Mattress! You all made it such a pleasant experience, helped us find the perfect mattress, and we appreciate the kindness and patience shown to us. Thank...
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