Welcome to Laser Edge! A land of broken promises and awful times. Through their wonderful marketing, I learned of this place through twitter. Their add stated that they'd be hosting a lock in, complete with "unlimited" pizza and pop from midnight to 6 AM. So I thought "Well hot dog! That sure sounds swell!" and rounded up 10 friends to go and have a great time. WHAT A TERRIBLE MISTAKE I HAD MADE. So first off, we were late by 10 minutes. That's on us. But still, they gave us a little lip for being late but let us in. A separate group of friends were half an hour late though, due to getting lost. They almost didn't let them in, but wound up begrudgingly letting 6 people pay them 35 dollars each, because that was such a chore for them. So whatever, we were late, I can deal with being the problem for that, however they didn't need to be so rude. Upon coming in, we learn that that "unlimited" pizza and pop was rather limited. 3 slices of pizza, 3 drinks for each person. I mean come on. Obviously they can't have an endless supply of pizza, but don't advertise it as all you can eat then shell out a measly 3 slices. Get it together. So from there, we moved to the briefing room for our first match. This was when we learned what a terrible mistake we had made. From the moment the staff started talking, they were condescending us. The man explaining the rules started off by saying that we were going to lose because of who we were playing against, and that we could try at least. That's a great way to start it off. He was right, however, because literally every single person there besides my group clearly have spent way too much time there. Everyone took the game way too seriously and we were talked down to by staff the entire night, so much so that when it came time to explain games, they didn't even bother because we "wouldn't understand". So as you can imagine, the night went pretty poorly for us, as game after game we were so badly beaten that you could hardly even get a chance to fight back. Now that could just be us being bad, and I'm sure that had a hand in it, but to not even explain the game to us because we weren't members was enraging. Also, the way teams are decided are through elected team captains and a round of picking people for your team, recess football style. Well naturally my group was picked last and never even looked at to be made captains. Upon making a remark as to why we were always last, a worked replied to me "BECAUSE YOU ALL SUCK!", which I thought was just greaaaat customer service.
In summary, unless you go to this smelly neck-beard refuge every weekend like everyone else who is there, don't bother going at all. You will be talked down to, you will be treated poorly by everyone, you will have an awful time, YOU WILL NOT RECEIVE THE PROMISED UNLIMITED PIZZA. If you're a first timer thinking of going, do yourself a favor and do something else. Trust me, nobody there wants you there and you'll thank me when you aren't surrounded by an endless sea of sweaty shut ins with zero...
Read moreIt seems wrong to call this place "Laser Tag" because it evokes visions of expensive little arenas, long waits, and getting clobbered by little kids who can't seem to follow the "Don't Run" rule.
Little kids: Yes. 7-13 is pretty common. But so are teens, 20s and some 30-somethings, and plenty of Moms/Dads (playing along with the kids). If the kids wanted to sit out a game at a competitor's place, I'd feel weird playing alone. I don't here (and I'm older than the 30-somethings). My kids love this so much that we've gone every other week for over a year.
Price: Cheaper than all but the tiny one packed into that bar/go-kart place. Cheaper than most other "fun center" activities. A little more than Skating - $15 for 3 hours on Friday, $20 on Saturday and includes a drink. The arcade offers "unlimited play" for some time period along with credit-based play using a card system (that also stores ticket values). It's really hard to find a better deal, especially when you consider ...
Arena: Biggest in Michigan. Biggest outside of one in New York and one in Illinois on this half of the country (and on-par with both), and beaten only by a couple on the West Coast. This isn't a "big room with walls" ... it's a two-story maze that you can return to several times and discover new things about. There's very few places that offer "true" cover but many places that seem deceptively safe. It limits players "camping" (hanging out in a difficult to hit place the whole game).
Equipment: Laser Force -- $10 membership cards get you a custom name, score tracking with achievements and a features added to the game as you level up. Laser Force is used at a lot of arenas (the little one at Kalahari in Sanduski, and a smaller arena in Warren, for example), and the cards (usually) work there, as well (you also receive an achievement). Everything actually works, too!
Waits: 15 minute games, if the players are aware of the rules they skip the explanations/videos, little-to-no delay between games. If they're not busy, they'll get you in back-to-back in that 3-hour block. If they're busy, you'll do every other game, but you'll always get at least 4 in (making it a better deal than buying 4 games separately). They select game types based on the number of participants, not just going with "teams" every turn; it makes it a lot more interesting (and all of the games are at least as fun/easy as the "teams" variant).
Getting Clobbered/Kid/Teens: Never an issue. They run a great operation here. This place can get busy in the winter months, especially on Saturday's afternoon session. They stop selling wristbands to ensure things move, they have security staff at night patrolling the parking lot ... I've gone every other week for over a year with my kids and there has not been one situation that concerned me as a parent. Either Laser Tag doesn't attract punk kids or this place...
Read moreThis place has great deals for pricing and is very fun for the whole family! We went for the Friday 5-8p unlimited laser tag deal which was only $15 a person (unlimited games!) They can hold something like 35-38 players per game (I can't recall which he said) and new games go like every 15 minutes so we played A LOT of games. It wasn't too crowded so we got to go in each round. They also have a 2hr unlimited arcade card so we played arcade games in between some of the rounds and then at the end. The 2 hr time starts when you use the card for the first time so we waited until about 6p to slide our arcade card so once 8p came, & our laser tag pass expired, we still had time for fun in the arcade!
Big slushies for only $2, can of pop or bag of chips only $1 (that's the only food they have so eat before you come).
The staff was very friendly and accommodating; they let me bring my toddler into the laser tag with me and made my gun be able to shoot 1 handed so I could hold my toddlers hand while still playing. That was nice so our family could all go together instead of 1 parent having to sit out.
The laser tag space is really big & multi level. Classic arcade games like ski-ball, throw the ball at the clown, basket ball, and many others!
Also, their prizes are actually nice! And you can get a lot of stuff for the tickets you win in that 2 hr time slot. Much better prizes than many other places I've gone.
I'll also add that all the guests who came were also respectful and safe. There were kids of all ages including teens & pre-teens but no one ran over the little kids or was rude or anything. The more the merrier is how it went in the laser tag and they switch it up to do different size teams (like 2 teams, 3 teams, 4 teams or every person for themselves (free for all). It was great!
Definitely recommend & will...
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