
I placed an order in the online store. Then it was canceled because they said someone had ordered the item on Etsy a few minutes earlier. I then wrote an email because I was also interested in other products. I received a reply to this email. After a brief email exchange, I received no further response. I have been waiting for a reply for about four months. Now I have written another email about products I am interested in. This email has also gone unanswered. Unfortunately, this is very unpleasant and not particularly customer-oriented, especially since I am an international customer. It's a shame, because the...
Read moreI found a dollhouse on Etsy and fell in love. I live in Virginia so I held off and just daydreamed about my inner 5 yea role finally getting a dollhouse. One day I found myself NYC bound so I made arrangements with Karen’s to buy it in person.
I got nothing short of a perfect experience. Kind staff, really knows their stuff. Excellent service. So friendly. They have an amazing selection of everything. If I could give them 20 stars I would.
I love my house. And I can’t wait to be back at Karen’s next time I’m in NYC. It really is worth the hour...
Read moreWe have a dollhouse that my great grandfather made. And my 7 yr old grand daughter loves playing with it! I found Karen's Dollhouse Shop on line with so many dollhouse items. So I decided to bring my grand daughter from Lancaster PA. We were not disappointed. Kenzie loved it, and when we left all she could talk about was going back again even with an almost 2 hr drive! If you do your homework you will be aware that there are some high priced items, however it's nicely balanced with less expensive items as well. The variety of items...
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