Towne Restaurant — Restaurant in Clinton

Ordered a burger and a po boy sandwich. We watched the guys cooking things furiously (grill right behind the counter we were sitting at). It took about 35 minutes for the food to get to us, and my burger sat in the window for almost 15 minutes. I talked to both the waitress (told her I knew it wasn't her fault), and the manager. Manager said "that's just how Sundays are. It takes about 30-35 minutes." when I told him that I saw my food sit on the window for 15 minutes, he talked to me about how they've been doing this for 46 years, mentioned that I could see how hard the cooks were working, etc.. I told him that I saw the burger sitting in the window for almost 15 minutes, and he said "Was the other sandwich ready? We don't want to only send one of them out" I mentioned that it was not, but asked why mine sat there for so long, and then that they both say together in the window for almost 5 minutes. I also mentioned I've eaten there before, never had that experience, that I worked in restaurants for a few years previously, and he's like "oh, so you know how it is, then." I told him I don't want the food (we never even touched it), he acknowledged that he would void the check, and we left and went somewhere else.

I don't know how I expected to have that handled, but that was just the wrong way to go about it. I've never gone into a restaurant to eat, had food put in front of me, and then left without taking a single bite.

We went to the Washington, NJ diner instead. It was packed. We had finished our food (burger and chicken sandwich) and paid less than 30 minutes after we entered.

Clinton Towne Restaurant needs to relearn how food is prepared because their 46 years of service have made them complacent and given them bad habits. The waitresses were apologizing to other tables for the wait also.

Edit: to respond to the restaurant - we were neither loud, nor obnoxious. We said nothing to anyone other than the server and the manager. We didn't yell out to anyone, and we specifically tried not to call any attention to the issue, as it is not our intention to make the experience that the other guests were having any worse. I never raised my voice, and I never talked to or towards the chefs. Please understand who you are responding to before you respond to the...

I’m sorry to write this review but my experience with the manager was so horrific that i feel the need too. The food was good and the inside is cute but we will never be returning. My 17 year brother ordered a meal but added steak. My husband ordered the same. He asked the waitress how much and she quoted him around $10. When the check came it was $19. So my husband asked kindly if the manager could come over. My husband said that we were quoted one price and charged something almost double. Dino, The manager responded that we shouldn’t order steak if we couldn’t afford it And that we were the type of people that shouldn’t go out to eat. Thank you so much for condescending to us and and showing zero appreciation for our business. Dino made sure to tell us that he didn’t owe us anything and that he didn’t care if we left a review or not. I even apologized for the stress that this caused him but he reiterated that we shouldn’t order things that we...

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