Tech for Less — Attraction in Colorado Springs

I do not recommend purchasing anything from tech for less. I purchased a 730 dollar piece of equipment and after installation it became faulty. This happened about 30 days after install. I contacted tech for less and they stated they would replace, repair or refund me depending on what I wanted. They were very helpful with this due to the fact it was out of the refund policy date. We removed the product and packaged it up properly and used the shipping label that tech for less sent at no charge. Here is where things went wrong. The product was placed in our loading dock for pickup and somehow got placed on a shelf next to the dock and never sent. I realized the issue after I looked at the shipping information because I had heard nothing from tech for less on the return. The item had not been picked up so I placed it back on the loading bay and verified it was picked up. Tech for less received the product about two months ago. I never heard anything from them so I contacted them to find out my item had been destroyed and trashed due to it being outside of the return window. I am fine with this whole process with the exception of trashing my product. I never received an email, phone call or anything. I told the lady on the phone that this was unacceptable and I needed to speak to someone higher up. I was told the manager would call me the next day to which he didn’t. I contacted them today and guess who answered the manager. I stated who it was and the issue and straight from the start he was unwilling to help at all. He stated that I was out of luck since the product had already been trashed. I was not nice at this point and very unprofessional. I admitted fault to both employees and I totally understand not fixing my unit but I cannot understand how a company would destroy a product without any notification. I then asked for proof the device had been destroyed and I was told the unit came in destroyed. I am not sure why anyone would accept a destroyed package unless it wasn’t destroyed. I then said again to send me proof and low and behold the destroyed unit shows up in this persons office. I then said to send it to me and I would be glad to pay the shipping and offered to even repay them for the label they sent me. I was then told “ I know your going to pay you will absolutely pay”. I was again unprofessional due to the way this was said to me and I hung up. They even said I was trying to scam them. I realized at this point that it didn’t matter if was truly destroyed or not it was probably going to come in destroyed since they wouldn’t send me pictures when originally asked. I am not asking for money, I’m not asking for it to be fixed all I’m asking for is proof It was destroyed. I acknowledged my wrong doings in shipping this unit back but I never imagined that a business would destroy someone else’s property without at least trying to touch base with the customer. Very bad business and I wouldn’t recommend them to anyone. If the company would like to reach out to me and have a civil conversation and try to come up with a solution I’d be more than happy to talk and remove my post if not I have this saved and will repost every time...

Hi Folks, I stumbled on Tech For Less by accident when I was looking to buy a flat screen TV. They are the most awesome company to stumble upon! Kind of like stumbling upon a $100.00 bill in the gutter! I bought a Samsung 40" Smart TV for my initial purchase. It arrived perfectly, in time to see the New England Patriots crush Atlanta. I also bought 2 Monster Tablets for the dirt cheap price of about $39.00 each. Once I got the billing address/shipping address sorted out everything arrived as promised, timely, in perfect condition and even better than their disclaimer often states "about factory" scratches or physical defects or "open boxes", who cares, it's the product that matters not the box. I have referred every single friend of mine to this awesome company, I cannot say enough. Now I write a lot of product reviews for Amazon (as a customer) Tech For Less is definitely a company that gets both thumbs up plus a few fireworks. I do not think you will be disappointed doing business with Tech For Less. I'm not and I'm a hard nut to crack! But they have more, called lightning (or wicked good specials) sales. I receive an email advertising great products, gadgets and general "stuff" for prices so in-expensive I'm "almost" tempted to buy them every time I see them. I live in Massachusetts on Cape Cod, Tech For Less have their business in Colorado Springs Colorado, according to that cute voice on my phone that distance is 2,029.6 miles away from my house. Further than the local Best Buy but right next door when it comes to customer satisfaction, service, delivery, price and just plain overall great business practices. I promised Tech For Less a few fireworks. Here is the picture of the 100th Anniversary of the opening of the Cape Cod Canal, the fireworks are being shot off from the top of the Cape Cod Railway Canal...

Purchased a tv on a Monday at 8am and received an email stating that my order would be shipping out that day and i would receive a Sales Invoice with my tracking number. The next day I received the invoice with a tracking number and over the number it said "Shipping later", so I called costumer service to find out what this meant? The lady I talked to said that the order was delayed a day and that the tv was shipping that day. Two days went by and I decided to tack my order to see when the tv was scheduled to arrive. When I typed in the tracking number to FedEx it came back with "No record of this tracking number can be found" needless to say I was not happy. Again I called the costumer service number and I think I got the same lady I talked to the first time (if it wasn't the same lady then it was her sister because the voices were very similar) I asked her what was going on with my order and she said she did not know why the tracking number is not working and that she would call down to the warehouse to see what was going on. I received a call back about 15 minutes later and she said that it did get shipped and it was on the truck. I retorted that if its on the FedEx truck they would have done a received package scan and then an additional scan once it reached the sort facility. We argued back and forth before she blurted out that my item would be shipped today. I said "so you where lying" and that I wanted to speak to the manager to cancel my order, she said that the manager wasn't available and that she would have to have him call me back, to which I replied "Jesus Christ' then she hung-up on me. The manager never called me so I am now contacting my bank and making a...