Disc Replay — Attraction in Terre Haute

I hate to leave a negative review but my last experience has really bothered me.

A couple of weeks ago I took my son to Disc Reply to buy an game and I spotted a Simpsons set I didn't have.

The game didn't work but we were able to return it without issue.

The part that still upsets me is the deal over the DVD set. When I took the case to the clerk he went right to the area where the discs are kept. He picked it up and another employee went to talk to him. The clerk then started to shuffle through the other Simpson DVDs. After waiting a few minutes he told me that he was not able to find that set of discs. I told him he just had them in his hands, they were the first ones he picked up. I'm no expert but I know the artwork on these discs. He told me I was mistaken the discs he was holding belonged to another set. The set he claimed they belonged to was not a set they had in stock. When I went home I looked on line to view the disc art to see if it was possible that I was mistaken. I wasn't. I was lied to and made to wait for several minutes while they created an excuse not to sell me the DVDs in question, not to mention my previous wait in line. Not cool. Needless to say, I found the DVDs elsewhere, new, for the same price they wanted.

I doubt I will go back. I don't need to be lied to over something so petty.

• Updated after reading response from store manager* I don't think you understand the problem with the box set. I was told that the discs were not there even though I saw the clerk pick them up. It was not an issue with an item priced incorrectly or being mismatched. The issue is about being lied to. The product was in stock but your staff chose to make up a story about the item not being available. I feel like your apology is insincere and my intelligence insulted. Based on both my treatment at that last visit and the nature of this response, I will no...

When I buy physical games, consoles, and what have you, I almost exclusively shop at Disc Replay. They are a go-to store for all things electronics-wise (DVDS, Video Games, TV, Consoles, Laptops, Accessories, etc.). Prices are reasonable for market value and are usually in line with what you would find while looking elsewhere for the same product. Sometimes, they will have incredible deals for highly sought-after media, making them a great resource for collecting. Contents come and go at the store, so you have to act quickly if you want to purchase something, as Terre Haute has a very active community in media collection.

Most of everything (outside of almost all the accessories) is pre-bought/used, but this is no issue! I have never had an issue with anything bought from the store as the employees restore everything that comes through before listing it for sale. The employees are always happy to help, and I have had many great conversations with most of them at this point. The employees also won't jidge you if you are unfamiliar or unaware of certain topics when it comes to media, so for people looking for gifts or first-time customers, it's highly recommended!

While the reselling of products might not earn uou much, as a base for media collection and a resource for media history, Disc Replay might be the best media store in...

Took a Wii that I've had since it first came out,very clean,no scratches,etc. And first the store by big lots had a young punk working whom wasn't smart enough to work there and also,a female employee who all she did was gave dirty looks and a tall dude who was flat out mouthy and rude and said and I quote"we can't take this Wii it has bugs in it" ok,1,he embarrassed my wife and I and announced it so everyone else heard and 2,I told him to prove it had bugs since he was acting like he was a tough guy or something and he looked and said well I think it might have nbeen one,he didn't know he didn't look at it or hook it up so wasn't sure?Wow,hey moron your the one who said it had them and now you say you don't know cuz it wasn't hooked up??Well,jokes on y'all tough guy cuz we are filing a public humiliation and character slander lawsuit in the morning,what it was was him and the lady who wasn't acting lady like and the young kid were all laughing at a video on a phone,we stood for 30 mins and when we asked if they looked at it or not we got told to wait our turn and learn patience,,there was no one in checkout at the time,so we have called our attorney and are filing a suit and I called for the franchisee or corporates number and have been hung up on,,not a good staff,so we will see...