Filco Appliance Superstore — Attraction in Sacramento

We decided to go to our local appliance store to shop for a new Refrigerator. Beforehand, I had done research online but didn't want to drive long distances to shop, or for future potential problems after purchase. Filco Appliance Superstore was a good decision to begin, and end with! They had good inventory, our salesman Thomas Bass fit us to a tee! He seemed in touch to know when we had questions, and when we wanted time alone to discuss our particular circumstances. Thank goodness he didn't rush to sale me the refrigerator I "thought" I wanted. With more time to roam, and look, we picked a "counter depth" refrigerator, Thomas was there to explain the pros and cons of that type model. We processed the pros features, and we absolutely love those features about our stunning new KitchenAid refrigerator. Filco's pricing, ordering, and delivery process was a joy to experience. We were so happy with the whole purchase process. After delivery, the ice maker seemed slow to deliver ice, concerned, I telephoned Thomas, and he assured me of the time that it takes the whole unit to cool down, I realized I was being anxious. It finally began making ice, but wouldn't dispense, I just started bagging it. With the ability to explain that ice was not dispensing, Thomas immediately dispatched a manufacturer service call. KitchenAid repairman discovered a simple shaft part had not been installed at the assembly plant. They ordered and returned to install the part, and again, I was so impressed with all people and the process of the repair. The repairman even gave me a pro tip on our KitchenAid stove and I later had that repaired. Filco is a great resource...

Recently purchased an older home that needed new kitchen appliances. I went to Filco as my first stop in comparing prices for purchasing refrigerator, range, and dishwasher. Greg Mace, salesman and assistant manager greeted me. I had dimensions and model numbers of the GE Cafe products I wanted to purchase. He went through his pricing and touted he has the best prices because of a computer program that searches other retailer's prices. He will lower his price and also give me contractors pricing. I left the store with estimate in hand and told Greg I will call him tomorrow if Filco has my business. The next day Greg reaches out to ask if I tried to get a hold of him. I said no. I shared with him I found much better pricing and an additional rebate at a competitors store ( shoutout to A-1 appliances in Rocklin). Gregs attitude changed and made me very uncomfortable on the phone as he rails into me about his guarantee for lower prices and "Why didn't I make Filco my second stop? "In reality, I went to Filco as my first stop!!! Shortly after the phone call I get a text message from Greg again telling me what he already told me on the phone. I have since blocked his number and I will NOT be returning to Filco. I do not...

I had stopped at Filco to looked at great HD TV around 12:30 PM Feb. 8, 2013. This regular sale man has treated me just like we're a great friend. He really know his stuff in big time. What he has told me the everything, is totally TRUTH! not phony at all. They will matched their price and beat their prices from Giant box stores in nearby area. I also know Tony as the owner. He has treated me as part of his guess, not just a basic customers. Attention: You can get such as "whopper 50 Inch 1080p HD-TV" at cheaper price elsewhere, (Chinese-Brands) & outdated TV means: Lower Prices from other stores and dealers for them to get rid of their older stock. Filco don't believe in sell any cheap-line Televisions. More Cutting-Edge in Major Brands. Public: Come here as do your homework first, you'll find out of Filco is your very best bet for best deal. You can easily get better deal from on-line stores, then your freight delivery service will break it for you, "it's not worth it at all!' Around this early spring, I will most likely buy new...