We visited on a Friday ith 3 kids, 7, 4 and 1. It wasn't too crowded, but more than I thought it would be on a Friday during school hours. We stayed about 2 hours but probably could have stayed longer if we didn't have plans that evening.
Pros: cute and creative layout. Think DZ discovery zone on a smaller scale. Jungle theme is adorable, my one year old loved all the colors and props.
-Lots of different engaging obstacles inside tube maze. Everything is padded so well and seems extremely safe. I went into the maze with my one year old (wouldn't advise this on a busy day) and she was able to climb/walk over fun obstacles too! (There were some dangerous areas for toddlers but as long as an involved adult is with them they will be fine.)
-Really neat interactive screen where kids can throw ball pit balls to interact with the game on the screen. My son loved this!
-Friendly staff
-It gets HOT in there, like dripping in sweat hot! So we decided to purchase some water and a Gatorade... Only 5 bucks for all three. They could gouge you there but didn't.
Cons: SECURITY!!!!!!!! Holy moly..in today's day you would think they would have a place meant for little kids loaded with security features...nope NADA. Chucky cheese has a better system! They stamp each person's arm with an invisible stamp upon entering. Then that's it, the kids run amuck and can leave the area by themselves whenever! I was shocked. I asked the person at the desk what the stamps were for and they said it was for readmitting if you leave and come back. So yeah... Great you are concerned about your money but not the safety of our kids. Anyone could just walk right out with them. There are also a lot of dead zones or empty corners without supervision or staff present.
-no staff once inside the play area. NONE. Which means no policing to enforce the rules. Let's face it, parents were on their phones not paying attention to junior who is climbing UP the slides or taking the giant balls from one area and bowling it down said slide almost taking out like kids with it. Some kid (nearing the age limit of 12) was making inappropriate pictures on a screen and not letting the little ones play while several older kids without siblings accompanying then we're running through the tot area (supposed to be 3 and under.)
-not enough for my 1 year old to do. The tot area is sort of a waste. Nothing interested my 1 year old.. The tiny slide was WAY too fast so no one was using it.
-broken stuff already. Several things weren't working. Very disappointed that the snow tubes were out of commission for some reason.
-cost. 15 bucks a person x 3 meant I paid 45 dollars for 3 kids. That's nuts. Apparently they charge weekend rates not on weekends....it was Friday? So yeah that was odd ...
All in all, I would go back maybe once or twice a year. I wouldn't take the one year old though. I didn't feel like I could keep my eye on my order two while still letting my one year old run around safely. It's a really great concept but definitely needs some safety improvements. Honestly I'll be surprised if it is still here in a year or 2.