I came from antique mall of America & was suggested this location to check out before they closed since we were coming from out of state. I got there and started looking around. People up front were talking loudly about a person with tattoos stealing - while I was walking by with visible tattoos & much younger than the cashier/vendor? group. Then shortly later I get a woman get in my face to tell me that they were closing in less than 10 minutes, when it wasn’t. I was glared at when I continued to quickly decide which item I was going to get. They made my partner feel uncomfortable as well. It felt like we were pressured to leave and not welcomed. Seeing another review also seeming to have a similar experience less than a week ago. I had planned to have spent $150 on two Victorian items, but I wasn’t going to after the way they conducted themselves. I rather go back to antique mall of America and support that business again. They should take a page out of “don’t judge a book by its cover” when having younger & having tattoos customers because I am just as much as a. antique collector as them.
Edit : As a business owner myself. The owner’s response to take no accountability to address their employees unprofessional customer service but put the ownace on the customer for “feeling” that way shows why the employees feel entitled to conduct themselves in this manner. We were not asked once to be helped while looking in cases. It was apparent they thought we were looking to “steal” based on the off comments/lie of closing time and assumed we were not going to be purchasing based on our age & appearance. When we left before their closing hours and they immediately locked the doors behind us. That is profiling and unprofessional, there’s “no feelings” based, the actions they did show the intent as fact. I hope vendors who are in this business look at these reviews and look elsewhere where to vend if their values do not align with business practice. My only option or “feeling” is that I hope they don’t treat minorities this way, if this how they treat a young...
Read moreI have been coming to the antique mall for a few years now. It's a really great place to find an assortment of items at sometimes decent prices. There's vintage clothes, lustreware glass, tiki mugs, toys, lamps, etc. I love finding Pokemon items and vintage Hawaiian shirts here!
Plus this a great place to find gifts, especially for someone who just doesn't seem all that excited about birthdays or Christmas. I feel like finding something here that fits a person's personality or contributing to a collection is really way more thoughtful than a gift card or fast fashion item.
I brought a friend here a few days ago since we had some time to burn while he was waiting for his flight. It's a fun place to window shop. We did end up getting a few things for him to take home to his family.
A few things to note.
There is a lot of older staff here, many people who are running booths or keeping an eye on items, especially since there's so many small and easy to steal items. Don't be offended if someone stays in the same area as you, they are just doing their job and trying to keep theft low. This isn't run by a mega corporation, there's just small time vendors renting out booths. So be nice.
Also there's come repaving going on in the parking lot. So you might just need to walk a little to get the the store. It's about time because that parking lot looked really...
Read moreThe antiques were excellent and a great booth at the front for affordable hot wheels. However, the staff was completely rude and followed us around the store the entire time. Every time we picked something up they asked to take it to the front, this happened about 5 times. We then got a basket for our purchase and multiple employees came by to organize our basket which we had organized ourselves according to who would pay for what. They messed up or basket multiple times and after we asked one not to, another would come by and do the same. Obviously they thought they were a part of the experience in ways that were unwelcome. It was really annoying, they totally mixed up who was paying for what and honestly I felt they treated us as criminals. We were tourists doing antiquing and do not look like people who are there to shoplift. I loved the items but the staff and their actions were very strange. One nice man did work there and showed us his hot wheels booth and talked to us which was positive although he wanted to sort too, but I know he though this was helping. The other employees weren't friendly like him and still took it upon themselves to move our stuff in the basket or remove it from us completely...
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