RazerStore Miami — Attraction in Kendall

The razer shop and the razer employees are amazing. I have been there 3 separate occasions and everytime they have successfully made me buy razer products. On the first day an employee named frank helped me look into new razer products that I have never even thought to exist. I purchased a new gaming mouse and mouse pad from him. The next day I come back to look for a keyboard and an employee named Luis helped me pick a keyboard out that was way better than a keyboard that I was planning on buying. Finally today I came back and an employee named Andre helped me pick out the best possible headphones for my usage. I probably asked more than a 100 different questions and each one of them answered it to the best of their abilities. I plan to come back again to buy a new microphone and possibly other gaming accessories. Thank you guys for making my razer...

My experience with a razer has been absolute phenomenal. I began exploring the company when I purchased one of their gaming chairs which has come to be one of the most comfortable chairs I have ever owned. Just a few hours ago, I went in again and had Sergio work with me. Having little to no experience, he helped me pick out a keyboard and mouse pad that I could not be more happy with. He was diligent in answering every single question I had and was a key factor in me making my purchase on the spot instead of taking my business elsewhere. I could not recommend this store, or staff more. Razer Miami has their business model figured out and I can confidently say that model is one grounded in excellence. Thank you again Sergio, your unmatched expertise and phenomenal customer service did not go unrecognized or...

Don’t believe anything they say on this store, I went to buy a chair there and I specifically asked the store employee if I could return the chair and he said YES, it arrived and in that same I tried it and it was too small for me, it hadn’t even been a day and now the store manager is saying that I can not return the chair and now I’m basically stock with a 300 dollar chair that don’t fit me and I’m not going to use.

They don’t mention anything about the return policies and they say something just to sell it to you and then do something else.

On top of that the manager is blaming me for not doble checking, the store return policies, when his employees told me I could return it if I tried it and don’t like it.

Basically don’t believe anything they say, they just want to sell, and don’t care about...