Sun Suites of Kennesaw Town Center — Attraction in Kennesaw

Currently staying here until I can move into my apartment. Literally the only reason I'm here is because I have to be and because it's a short walk to campus but I cannot wait to leave. The room is supposedly "strictly" non smoking which I thought would be perfect for me because of my severe allergy to smoke but I wake up every morning in a fit because of the old settled smoke in the room and the smoke seeping through the vents in the bathroom from other rooms. Also there's a sign in the office that says pets are no longer allowed (I also have a pet allergy) but there's about as many pets on site as animals. Housekeeping sucks. They're supposedly on a "schedule" of cleaning rooms but I have only seen them twice since check in. The first was because I had to hassle the front desk to send them and the second time I saw them through a window and they were sitting on the bed in another guest's room watching tv. The wifi and cable are terrible. I'm usually at work or in class but when I am home either the wifi is slow or the cable is out. And don't ever try to call the office. you can call 10 times in a row (I have) and they won't answer but walk right in the door and they're at the counter assisting no one. (Has happened to me a few times) Not to mention several times I've tried to pay online to renew my room and the website says I have no current balance so I have to be late to work to get down to the office to pay because they don't open until 11am. If you're planning on staying here for a short amount of time it's fine but longer than a few days and you will lose your mind. They say they're "renovating" but all I've seen is lots and lots of painting on the outside. Because inside the rooms has had no type of "renovation". Not to mention the night that the fire alarms on the first floor started going off at 12am and went off for hours until Cobb County PD finally came around 3 or 4am and did something. I'm just about cringing being here. I'd recommend using this place as your absolute...

My father was in the hospital a few miles from this hotel. My husband booked a room for me based on the proximity to the hospital not knowing the office closes at 7pm. I arrived around 715 to check in. The office clerk was arguing with another guest in the hallway. I told him I was there to check in. He took a receipt and key that was stapled to the wall and handed it to me. The room was filthy. The curtains were hanging off the curtain rod. The dresser drawers were falling apart. To top it all off there was a large blood stain on the carpet. I refused to stay in this room but the office was now closed. I called my husband hysterically crying and went to the Marriott. My husband has been fighting with Expedia to get a refund. My only regret is that when I ran out I didn’t take pictures. The management should be ashamed trying to rent...

Unless you're broke... even if you're broke pay the extra $5-10 a night and stay at Fairfield. If you don't care about cleanliness and perhaps you're looking for a historical moment stop on by but I stayed here for a week with great weekly rates but don't expect it to be clean. The housekeeper, yes singular that works here will come by once a week and will find every excuse not to clean your room. All I asked was that my sheets be changed after a week and they told me that they couldn't bc my suitcase was on the bed and they couldn't move it. I created an account just now after re-entering my room to tell you to please save yourself the trouble bc you deserve a clean hotel, and now I'm wondering what else is not...