White House Black Market — Attraction in Belmont

This store is awful! The manager, Alex, is unhelpful and rude. I'm very dissatisfied with this store as well as the customer service I received around Christmas. I tried going to this store twice. The second time was well after the holidays, only to return a few items. The store associates didn't know why, but it wouldn't let them process the return. There was no one in the store except for me. They called Alex, who did not help. The store associates called the customer service line for corporate. They were able to fix the problem after I stood there for over a half an hour. This type of service is unacceptable, especially at a store with higher priced clothing...

My experience at three stores..customer service, selection and of course, prices are better here at the outlet mall location.

You know the drill, careful with the quality of jewelry and return policy even at discounted prices. Also it seemed store lighting at times did not reflect true colors and quality of certain fabric.

Overall store provides a decent selection for smart casual and...

Didnt find what I was looking for and the employees seemed pretty engrossed in their conversation until I had to interrupt to ask for help. Once I did though both were very helpful and was able to suggest other places that might have what I was...