My initial hopes for Fooderie were as high as my anticipation for the grand opening of a dedicated kosher market in Coral Springs. However, the reality, unfortunately, has been a mixed bag so far.
The store's setup is promising, to say the least. It's aesthetically pleasing, conveniently located, and the diverse array of kosher products on the shelves are indeed a sight for sore eyes. The promise of bringing the kosher community closer through food is a noble endeavor, and Fooderie's vast selection and dedication to kosher goods is laudable.
However, as a frequent grocery shopper, price integrity is one aspect I value greatly. Regrettably, Fooderie has faltered on this point. On two separate occasions, the prices advertised on the shelves differed from what I was charged at the register. For anyone working on a tight budget or trying to be mindful of their expenses, this can be a significant issue, creating uncertainty around every shopping trip.
The matter was further compounded by the handling of these discrepancies. When I raised the issue, the interaction with the store manager, Liz, was far from pleasant. The expected understanding, empathy, and swift resolution to the pricing problem were lacking. Rather, the situation was met with a dismissive attitude and an unnecessary layer of discomfort.
In customer service, a fundamental principle is that the customer should never feel uncomfortable raising valid concerns. The lack of tact and empathy displayed could dampen the goodwill that the Fooderie is trying to establish with its customer base. I hope this was an isolated incident and not representative of the store's overall approach to customer relations.
Fooderie has the potential to be a fantastic grocery hub for Coral Springs' kosher community. But it needs to address these early issues swiftly and decisively. Transparent pricing and courteous, empathetic customer service are key ingredients to any successful grocery store recipe. Once these issues are resolved, I believe Foodery could very well become a cornerstone of our community.
For now, I'm providing a tentative 2-star rating, hoping that my future visits will warrant an upward revision. The ball is in Foodery's court to turn things around and truly deliver on its...
Read moreUp and coming kosher market in Coral Springs. I said it this way because they had a soft opening and are still adding departments. But there is enough to get you started. The location is great - plenty of parking and convenient to the Sawgrass Expressway. Also, close to Costco so you can hit your bulk shopping and specific kosher products.
The staff is super friendly. They even opened up another register for me because the person ahead of me had a large number of items.
I predict this place will do well because the Stefano's crew is in there (great for prepared food, takeout, and catering), and the Coral Springs and Parkland communities can save time vs. going to Boca Raton for kosher shopping.
Best of luck! See you again next time I'm...
Read moreOn our visit to the store there were several religious persons in the store. They approached several male shoppers and were asking if those shoppers were Jewish. I found this to be very inappropriate and offensive in a grocery store setting. I felt like we were being stalked almost the entire time we were there. It was not just 1 person asking this question, there were several members of the group and I felt like my husband had to fend them off. If you wish to try and recruit new members I respect that but not in a grocery store. As far as the store, the selection and prices as reasonable, I was pleasantly surprised. When I visit again I just want to simply shop for groceries and not be accosted by persons...
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