Ulta Beauty — Attraction in Corona

Tried the brow bar for the first time. Not a good experience. I wanted threading and the girl, started off by saying she had no experience with threading and she was trying to get me to do wax. I told her I prefer threading. She took her time and I did not see much difference because she did tweezing. I could have done that myself. She than charged me $30 for the service full price for a service she didn't know how to do is not right. If your in training your prices should not be full price I went to the salon another time all I wanted was a quick trim nothing special my hair is already short I just needed it fixed.i was still on time the lady was almost done with her client and she heard me telling the receptionist I was willing to wait and make it quick she heard me I could have told her myself. The receptionist went to ask her and they were whispering at each other the stylist looks at me up and down and receptionist comes back and says no she won't help me. Bad experience overall here. Nothing what Ultas customer standards should be. Little no staff and no walk-ins available for any service. Makes me think they judge you by your appearance it's like you come dressed with makeup for them to provide you proper service Don't judge a book by its cover you never know who your dealing with. Ulta staff should be trained to keep...

I was waiting in line to check out. One Ulta worker was checking out a guest but kept looking at another worker at the end of the checkout table. They had their back to us and wasn't paying attention. A few minutes later I look over and see them flick their wrist like royalty calling over a servant and they turn away again. I walked slowly over unsure but they seemed to be signaling me. I put my items down and this individual, Nathaniel -Lead Cashier looked at me as if I was a burden then began touching the register. A few awkward seconds later they say "enter your phone number." I do and they begin ringing up my items in silence. No greeting or fake customer service chit chat. It was painful and their energy made me feel like I was a problem and not wanted there. Which is bad in general, but especially for a lead. After they rung up my items I asked if I had any points to use and they looked at me like I wasn't worth their energy and didn't answer my questions or even check my points. They just repeated the total again and handed me my bag. They were SO rude and arrogant. After that I canceled a service I had scheduled for next week and don't want...

For it being a big store I didn't find much of what I needed, but maybe that was just a bad trip. My main issue was the horrible customer service. I think the girl that helped me at the end deleted my account because next time I went my account no longer existed. That's never happened to me and I had just gone to an Ulta maybe a month before and they had just reviewed my account and supposedly fixed the problem. When I asked her what the number was for she gave me attitude and looked like it bothered her to answer it so I told her I was just asking because I've never had an issue when giving them my number. I get maybe she was annoyed but I had made major purchases that almost had me at diamond status and now no longer have an...