To explain our night, we were very excited from the pictures online of the waterfall course known as the challenge course there. It was a busy night, people were waiting to pay and there was a line at every hole. There was no clubs available for adults, only children's clubs. We waited for a group to finish so that we could get their clubs. After 15 or 20 minutes of waiting we had finally gotten clubs from a worker who had either collected some from players who were finished or he had gotten some from the back. Again, these were brought after 20 minutes of waiting. Excited to finally start playing we had 3 balls and needed just one more. We asked where we can get those and the cashier mentioned that it's a busy night and your just going to have to wait. We waited about 10 minutes untill we saw a large group come out and grab a black tub that looked like it was full of golf balls. The CHILDREN working the counter did not mention where there were any balls to play. After 25-30 minutes of waiting and 2 groups had already gone ahead of us, we decided it was best to get a refund. 3 CHILDREN working the counter. One of them could have been 10. When I stated I was not going to be playing and I am going to get a refund, they told me that is something that we cannot do. He said specifically "We can give you a rain check or maybe some icecream." There is not a single manger or adult in this establishment. It is extremely unorganized. There needs to be some sort of management or supervision. I told the kid that is not what's going to happen, I know that you can give me a refund and he really asked, "are you sure?" He refunded my family and we will not ever be returning here during the summer when CHILDREN are running a business. Someone get an adult in your business to help these children who obviously are going to need management to teach them how to...
Read moreSuper cute and friendly place to spend some family time! Great for all ages! We had a group of 7 aging fron 2 to 71 and we all had a great time! Lots of laughs and memories were made. They had 2 courses to choose from, we paid a dollar more and did the course with the "caves". I would say though, if you have any family members with bad back or knee problems, or even unable to walk, the course could be hard on them or difficult to access. You could always ask of they have a simpler course for those needs. Overall, the course was clean, fun, and kept up well! We also noticed they disinfect the clubs after use!
Customer service was "par" lol, kidding..., not really talkative... but I guess she did what her job requires. I guess what I'm trying to say is, it would be nice to greet the customers that walk in, a smile?, and maybe reccomend some of the services you have available, maybe even have a conversation (could lead to return business or recommendations to friends and family?) I mean I get it, we all have "those days".. but it's always nice to feel welcomed.
We also got there when it opened, and it had a good amount of customers golfing. And that was during a weekday.
Oh, and don't forget to grab some ice cream after you finish golfing! 😋 available...
Read moreThis place is in need of help. We made the unfortunate decision to play at night, assuming they would have it well lit. The were a few holes in the first nine that had no light shining on them but the fixtures were right there. (Turns out there we other complaints according to the employees but the owner does nothing but claim they are city lights) Why would the city provide lights for a business? Anyway, our granddaughter was walking along the course and tripped on a rock (or the border) and fell and scraped herself up pretty good. Once again the employees told us that the owner was waiting for the city to fix the lights. If we knew the were lights out on the course before we paid would we have played anyway? Yes, probably so. But side from the lights, the plates that you put your ball on are curling up and loose. So, they really need to spend some time and money on this place. The price to play on this poorly maintained course tells me they should be able to afford to...
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