This morning I asked for a staff person with a mask to wait on my husband and I and I was treated rudely. We waited for help with fabric so we can order two chairs, but are uncomfortable in close contact with maskless people in close contact indoors. I explained that my husband is vulnerable due to major lung surgery, but my request was ignored. She said she would find someone, but ten minutes later we realized she abandoned us. We waited by the fabric and tried to help ourselves. It should have been quick for someone to put on a mask to keep us safe. I requested nicely. I’ve tried to order swatches online but your company is out of all of the popular fabrics. They sent me a note suggesting that I go into a store so we drove half hour to store and were extremely disappointed with our experience. Unmasked employees keep coming close to us inside which feels unacceptable. The only employee who wore a mask was the nice person at the front counter. She offered to help as we left, but we were no longer interested after being ignored. I will be sure to avoid this store and the disrespect we...
Read moreFirst of all: DON’T BREAK A PASTA BOWL. (I broke mine by trying to speed up the drying process by putting it upside down over a stove burner). I got the eye-catching, yet funky and charming one at the same time. A replacement is not available in just any store. Most stores that do have one sell them well in triple digits. That “funky one” was comfortably in DOUBLE digits. Over that, both staff members were very polite smiley calm ladies who saw me as a chill recreational shopper. They certainly didn’t care about scoring sales numbers points with their bosses, but they certainly scored points with me. Yep, you just read a raving review, thus implying recommendation, from me about my wonderful experience at Crate & Barrel. In the picture, I bought that “functionally springy” towel at Target for stacking perfectly round bowls inside of it. That’s what I would recommend for stacking...
Read moreWe curate inspiration for the home, connecting the creative work of artisans and designers to people and places around the world.
Crate and Barrel Holdings is a member of the Otto Group and employs 7,500 associates across Crate and Barrel and CB2. With over 100 stores and franchise partners in 9 countries, we are an international destination for contemporary and modern furniture, housewares and decor that help people Welcome Life In.
Our lifestyle brands offer inspired living through high-quality products, exclusive designs, and timeless style - all powered by digital design and visualization tools that provide seamless shopping solutions in-store and online.
With a distinct architectural aesthetic, experiential store environment, and online community, we engage with our customers through social media, mobile shopping, design services, gift...
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