We were about 10 people, 9 of us meat eaters. (3 people aged 77 to 82.) I asked the meat eaters to rate how good the food was. They said 5 out of 10; meat was dry and sauce was too watery. It didn’t compare to barbecue in the south.
I however am greatly disappointed in the service. The people walking food out to the tables were good. But the woman (aged 40s-50s, long dark hair) was no bueno. I told her that I did have outside food because I am Vegan; I was trying to be respectful. Instead of letting this go, as our group was spending a lot of money, she argued with me. It was obvious she was being dictatorial so I started to walk away, but she kept talking! I told her I got it, that she wasn’t being flexible.
The woman told me that they have Vegan food (which isn’t on the menu), and when I asked if it was prepared in a meat-free area, she tried to say the food I bought wasn’t, like she works there too and knows? (I ordered a little steamed rice wrap with raw vegetables inside of it.)
Again, we were 10 people spending plenty of money. And, the woman tried to say we could just sit at tables throughout the mall…all the tables nearby had sun hitting them! I checked before people chose a food establishment; none were together; and I wasn’t about to make my 82 year old barely walking father walk out to tables further away. PLUS, I was the only one not ordering food from this place. (I even ordered $4 lemonade there, so you did get my money.)
The fact that 10 of us could sit near each other in the back was good. My lemonade was good. The ambiance wasn’t great. Smelled like fleshy death.
Not happy. No reason to go back or recommend this place to...
Read moreEasily some of the best BBQ I've ever had, but if that's not enough (you don't know my father so you're going to have to either bail on this being a powerful recommendation, or you're going to have to implicitly trust it), my father says it's easily the best beef brisket he's ever had. WHOAH AMIRITE. No for real, he's a master BBQ'er.
Seriously, just the best and friendliest service, the bartender really know their beers, and there's wine for people like me. =) Justin is absolutely the best. Hard working, knowledgeable, friendly, service oriented, and he didn't even care I called him the wrong name forever. What's more, he does seem to sample beers, to confirm an older review seems inaccurate. It feels like Cheers when you walk in, with the most heavenly smells.
Hot Links and Pulled Pork is my thing. Most people say the brisket is the best and it is... end of sentence. I mean, you don't have to trust me or my pop. I LOVE THE MAC AND CHEESE AND I DON'T USUALLY EAT STUFF LIKE THAT I AM YELLING.
The chips are tasty, the collard greens are a staple every time. They have a bunch of sauces, like a spicy BBQ, and the best dip sauce ever (vinegar.. is that south carolina?).
We're regulars and gluttons, eat in, take it out. Oh.. for those that care, this expert but low key (great friendly interiors and bar area, tho) BBQ joint literally won a Michelin award, the newer "Bib Gourmand" to highlight places with incredible, affordable food, with great service, that doesn't require a driver for the Rolls Royce and a Swiss bank account. Cheers to these guys. HUGE addition to southern Marin, where we are still desperate for some...
Read moreWe were looking forward to a outdoor patio lunch at PIP. Sadly, we overheard a woman (be it owner, manager or staff) with zero customer service skills loudly chastising a group of four other customers who were trying to lock their bikes before eating (not our group). The restaurant wasn't busy. The group of cyclists were polite and willingly accomodated her request to find a different spot but sounded puzzled and put off by how she addressed them (which was with disdain and a needless angry tone.) Following that, the same woman came over and scolded a member of our group pf three, who (heaven forbid) added to her meal with another item not from PiP. The way the owner/manager/staff handled such an "egregious" breach was to tower over the guest and loudly berate her. With a mere sliver of people skills the owner/manager/staff could have made her point without alienating everyone within earshot. This is the kind of management that drives away customers. I sat in silence watching it all unfold. Communication folks! They just lost seven customers. Oh, btw the food items were lousy with one exception I just read a similar bad experience described in another review -- not a coincidence. Her attitude poisoned what might have been a...
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